adfs event id 364 the username or password is incorrect&rtl

Run the following command to make sure that there are no duplicate SPNs for the AD FS account name: Console Copy SETSPN -X -F Step 4: Check whether the browser uses Windows Integrated Authentication ADFS logs don't contain client IP address for account lockout scenarios in Windows Server 2012 R2: https://support.microsoft.com/en-us/help/3134787/ad-fs-logs-don-t-contain-client-ip-address-for-acco. I was planning to setup LAG between the three switches using the SFP ports to b Spring is here, the blossom is out and the sun is (sort-of) It will create a duplicate SPN issue and no one will be able to perform integrated Windows Authentication against the ADFS servers. its Windows' session, the auth in Outlook will use the outdated creds from the credentials manager and this will result in the error message you see. Run the following cmdlet to disable Extended protection: Issuance Authorization rules in the Relying Party (RP) trust may deny access to users. Its base64 encoded value but if I use SSOCircle.com or sometimes the Fiddler TextWizard will decode this: https://idp.ssocircle.com/sso/toolbox/samlDecode.jsp. The errormessages are fixed. Neos.IdentityServer.MultiFactor.AuthenticationProvider.IsAvailableForUser(Claim If weve gone through all the above troubleshooting steps and still havent resolved it, I will then get a copy of the SAML token, download it as an .xml file and send it to the application owner and tell them: This is the SAML token I am sending you and your application will not accept it. VIPRE Security Server. Active Directory Federation Services, or ADFS to its friends, is a great way to provide both Identity Provider and Identity Consumer functions in your environment. Run the Install-WebApplicationProxy Cmdlet. Office? To check whether there's a federation trust between Azure AD or Office 365 and your AD FS server, run the Get-msoldomain cmdlet from Azure AD PowerShell. Connect and share knowledge within a single location that is structured and easy to search. Click Start, click All Programs, click Accessories, right-click Command Prompt, and then click Run as administrator. Hi Experts, If the users are external, you should check the event log on the ADFS Proxy or WAP they are using, which bring up a really good point. (Optional). To learn more, see our tips on writing great answers. In a scenario where you have multiple TLDs (top-level domains), you might have logon issues if the Supportmultipledomain switch wasn't used when the RP trust was created and updated. There is nothing wrong with the user name or the password they are able to log in to the local AD and to Office 365. Setspn L , Example Service Account: Setspn L SVC_ADFS. We need actual logs with correlation (activity ID of the audit events matching the activity ID of error message you posted). So enabled the audit on your farm, and on Windows on all nodes. Test from both internal and external clients and try to get to https:///federationmetadata/2007-06/federationmetadata.xml . It can occur during single sign-on (SSO) or logout for both SAML and WS-Federation scenarios. However, certain browsers don't work with the Extended protection setting; instead they repeatedly prompt for credentials and then deny access. AD FS throws an "Access is Denied" error. NAMEID: The value of this claim should match the sourceAnchor or ImmutableID of the user in Azure AD. In short, if I open up the service, go to the Log On tab, clear out the password listed in the boxes, hit OK, and start the service, it starts up just fine and runs until the next reboot. (NOT interested in AI answers, please), New Home Construction Electrical Schematic. Event ID: 387. It's one of the most common issues. Or, in the Actions pane, select Edit Global Primary Authentication. If this process is not working, the global admin should receive a warning on the Office 365 portal about the token-signing certificate expiry and about the actions that are required to update it. They must trust the complete chain up to the root. UPN: The value of this claim should match the UPN of the users in Azure AD. Note that the username may need the domain part, and it may need to be in the format username@domainname. In this situation, check for the following issues: The claims that are issued by AD FS in token should match the respective attributes of the user in Azure AD. If an ADFS proxy cannot validate the certificate when it attempts to establish an HTTPS session with the ADFS server, authentication requests will fail and the ADFS proxy will log an Event 364. Lots of runaround and no results. Configure the ADFS proxies to use a reliable time source. You need to hear this. Check out the latest updates and new features of Dynamics 365 released from April 2023 through September 2023, Release Overview Guides and Release Plans. Instead, download and run the following PowerShell script to correlate security events 4625 (bad password attempts) and 501 (AD FS audit details) to find the details about the affected users. Setting en-US as an accepted language in the browser helped temporary. https://blogs.technet.microsoft.com/pie/2015/10/11/adfs-extranet-lockout-and-pdc-requirement/, Lots of Token validation faild Event ID 342 in AD FS log. Here is a .Net web application based on the Windows Identity Foundation (WIF) throwing an error because it doesnt have the correct token signing certificate configured: Does the application have the correct ADFS identifier? I think that may have fixed the issue, but monitoring the situation for a few more days. Refer to the information in this article to analyze the list of user accounts and IPs of the bad password attempt.Then, go toAnalyze the IP and username of the accounts that are affected by bad password attempts. Additionally, hotfix 3134222 is required on Windows Server 2012 R2 to log IP addresses in Event 411 that will be used later. One way is to sync them with pool.ntp.org, if they are able to get out to the Internet using SNTP. We recommend that you enable modern authentication, certificate-based authentication, and the other features that are listed in this step to lower the risk of brute force attacks. Right-click your new token-signing certificate, select All Tasks, and then select Manage Private Keys. ADFS proxies system time is more than five minutes off from domain time. ADFS proxies need to validate the SSL certificate installed on the ADFS servers that is being used to secure the connection between them. If you find a mismatch in the token-signing certificate configuration, run the following command to update it: You can also run the following tool to schedule a task on the AD FS server that will monitor for the Auto-certificate rollover of the token-signing certificate and update the Office 365 tenant automatically. The following values can be passed by the application: https://msdn.microsoft.com/en-us/library/hh599318.aspx. please provide me some other solution. The repadmin /showrepl * /csv > showrepl.csv output is helpful for checking the replication status. Have questions on moving to the cloud? To resolve this issue, follow these steps: Make sure that the AD FS service communication certificate that's presented to the client is the same one that's configured on AD FS. User Action: Ensure that the AD FS service account has read permissions on the certificate private keys. I've also checked the code from the project and there are also no faults to see. Also, to make things easier, all the troubleshooting we do throughout this blog will fall into one of these three categories. Run the Install-WebApplicationProxy cmdlet. By clicking Post Your Answer, you agree to our terms of service, privacy policy and cookie policy. This one is nearly impossible to troubleshoot because most SaaS application dont provide enough detail error messages to know if the claims youre sending them are the problem. Other common event IDs such as error 364 or error 342 are only showing one user is trying to do authentication with ADFS but enters incorrect username or password, so it is not critical on the ADFS service level. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. http://schemas.microsoft.com/ws/2006/05/identitymodel/tokens/UserName, user@domain.se-The user name or password is incorrect, System.IdentityModel.Tokens.SecurityTokenValidationException: User@Domain.se ---> System.ComponentModel.Win32Exception: The When redirection occurs, you see the following page: If no redirection occurs and you're prompted to enter a password on the same page, which means that Azure Active Directory (AD) or Office 365 doesn't recognize the user or the domain of the user to be federated. I have been using ADFS v3.0 for Dynamics 365. authentication is working fine however we are seeing events in ADFS Admin events mentioning that: I am facing issue for this specific user (CONTOSO\user01) I have checked it in AD. I have already do this but the issue is remain same. The endpoint on the relying party trust should be configured for POST binding, The client may be having an issue with DNS. In this case, the user would successfully login to the application through the ADFS server and not the WAP/Proxy or vice-versa. Running a repadmin /showreps or a DCdiag /v command should reveal whether there's a problem on the domain controllers that AD FS is most likely to contact. Else, the only absolute conclusion we can draw is the one I mentioned. Learn how your comment data is processed. Windows Hello for Business is supported by AD FS in Windows Server 2016. The Extended Protection option for Windows Authentication is enabled for the AD FS or LS virtual directory. at Microsoft.IdentityServer.Web.PassiveProtocolListener.OnGetContext(WrappedHttpListenerContext context). Finally, if none of the above seems to help I would recheck the extension documentation to make sure that you didn't miss any steps in the setup. There is a known issue where ADFS will stop working shortly after a gMSA password change. Active Directory Federation Services, or ADFS to its friends, is a great way to provide both Identity Provider and Identity Consumer functions in your environment. Both inside and outside the company site. 1 person found this reply helpful. 1 Answer. Then you can ask the user which server theyre on and youll know which event log to check out. This can be done in AD FS 2012 R2 and 2016. Note that running the ADFS proxy wizard without deleting the Default Web Site did . Select File, and then select Add/Remove Snap-in. On the AD FS Relying Party trust, you can configure the Issuance Authorization rules that control whether an authenticated user should be issued a token for a Relying Party. If user credentials are cached in one of the applications, repeated authentication attempts can cause the account to become locked. ADFS 3.0 has limited OAuth support - to be precise it supports authorisation code grant for a confidential client. AD FS throws an error stating that there's a problem accessing the site; which includes a reference ID number. Smart lockout is a new feature that will be available soon in AD FS 2016 and 2012 R2 through an update. Frame 2: My client connects to my ADFS server https://sts.cloudready.ms . This policy is located in Computer configuration\Windows Settings\Security setting\Local Policy\Security Option. (Optional). Authentication requests to the ADFS Servers will succeed. More info about Internet Explorer and Microsoft Edge, How to support non-SNI capable clients with Web Application Proxy and AD FS 2012 R2, Troubleshooting Active Directory replication problems, Configuring Computers for Troubleshooting AD FS 2.0, AD FS 2.0: Continuously Prompted for Credentials While Using Fiddler Web Debugger, Understanding Claim Rule Language in AD FS 2.0 & Higher, Limiting Access to Office 365 Services Based on the Location of the Client, Use a SAML 2.0 identity provider to implement single sign-on, SupportMultipleDomain switch, when managing SSO to Office 365, A federated user is repeatedly prompted for credentials during sign-in to Office 365, Azure or Intune, Description of Update Rollup 3 for Active Directory Federation Services (AD FS) 2.0, Update is available to fix several issues after you install security update 2843638 on an AD FS server, December 2014 update rollup for Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2, urn:oasis:names:tc:SAML:2.0:ac:classes:Password, urn:oasis:names:tc:SAML:2.0:ac:classes:PasswordProtectedTransport, urn:oasis:names:tc:SAML:2.0:ac:classes:TLSClient, urn:oasis:names:tc:SAML:2.0:ac:classes:X509, urn:oasis:names:tc:SAML:2.0:ac:classes:Kerberos. Windows Hello for Business enables password-free access from the extranet, based on strong cryptographic keys that are tied to both the user and the device. This guards against both password breaches and lockouts. If non-SNI-capable clients are trying to establish an SSL session with AD FS or WAP 2-12 R2, the attempt may fail. If you URL decode this highlighted value, you get https://claims.cloudready.ms . The certificate, any intermediate issuing certificate authorities, and the root certificate authority must be trusted by the application pool service account. Make sure that AD FS service communication certificate is trusted by the client. ADFS Deep-Dive- Comparing WS-Fed, SAML, and OAuth, ADFS Deep Dive- Planning and Design Considerations, https:///federationmetadata/2007-06/federationmetadata.xml, https://sts.cloudready.ms/adfs/ls/?SAMLRequest=, https://sts.cloudready.ms/adfs/ls/?wa=wsignin1.0&, http://support.microsoft.com/en-us/kb/3032590, http://blogs.technet.com/b/askpfeplat/archive/2012/03/29/the-411-on-the-kdc-11-events.aspx. The following update will resolve this: There are some known issues where the WAP servers have proxy trust issues with the backend ADFS servers: The endpoint on the relying party trust in ADFS could be wrong. Is the issue happening for everyone or just a subset of users? and Serv. Did you not read the part in the OP about how the user can get into domain resources with the same credentials? Use the AD FS snap-in to add the same certificate as the service communication certificate. Microsoft.IdentityServer.Web.Authentication.External.ExternalAuthenticationHandler.ProcessContext(ProtocolContext Ensure that the ADFS proxies have proper DNS resolution and access to the Internet either directly, or through web proxies, so that they can query CRL and/or OCSP endpoints for public Certificate Authorities. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. Claimsweb checks the signature on the token, reads the claims, and then loads the application. If you want to configure it by using advanced auditing, see Configuring Computers for Troubleshooting AD FS 2.0. To get the User attribute value in Azure AD, run the following command line: SAML 2.0: GFI Unlimited Could this be a reason for these lockouts? I have an clean installation of AD FS 3.0 installed on windows server 2012. Removing or updating the cached credentials, in Windows Credential Manager may help. More info about Internet Explorer and Microsoft Edge, Azure Active Directory (Azure AD) Connect Health, Use Connect Health to generate data for user login activities, Collect AD FS event logs from AD FS and Web Application Proxy servers, Analyze the IP and username of the accounts that are affected by bad password attempts, Manually configure AD FS servers for auditing, ADFS Account Lockout and Bad Cred Search (AD FSBadCredsSearch.ps1), MS16-020: Security update for Active Directory Federation Services to address denial of service: February 9, 2016, ADFS Security Audit Events Parser (ADFSSecAuditParse.ps1), Update AD FS servers with latest hotfixes, Make sure that credentials are updated in the service or application, Check extranet lockout and internal lockout thresholds, Upgrading to AD FS in Windows Server 2016, How to deploy modern authentication for Office 365, this Azure Active Directory Identity Blog article, Authenticating identities without passwords through Windows Hello for Business, Using Azure MFA as additional authentication over the extranet. Select Start, select Run, type mmc.exe, and then press Enter. To enforce an authentication method, use one of the following methods: For WS-Federation, use a WAUTH query string to force a preferred authentication method. When I attempted to signon, I received an the error 364. It is also possible that user are getting Frame 3 : Once Im authenticated, the ADFS server send me back some HTML with a SAML token and a java-script that tells my client to HTTP POST it over to the original claims-based application https://claimsweb.cloudready.ms . ADFS proxies are typically not domain-joined, are located in the DMZ, and are frequently deployed as virtual machines. Also, ADFS may check the validity and the certificate chain for this token encryption certificate. does not exist Can you get access to the ADFS servers and Proxy/WAP event logs? Authentication requests through the ADFS servers succeed. It can occur during single sign-on (SSO) or logout for both SAML and WS-Federation scenarios. The default ADFS identifier is: http://< sts.domain.com>/adfs/services/trust. When I go to my adfs site (https://adfs.xx.com/adfs/ls/IdpInitiatedSignon.aspx) and login with valid credentials, I get the following error: On server (Event viewer > Appl. Resolution. Many of the issues on the application side can be hard to troubleshoot since you may not own the application and the level of support you can with the application vendor can vary greatly. /adfs/ls/idpinitiatedsignon, Also, this endpoint (even when typed correctly) has to be enabled to work: Set-ADFSProperty -EnableIdPInitiatedSignonPage:$true. Its often we overlook these easy ones. This helps prevent a credentials prompt for some time, but it may cause a problem after the user password has changed and the credentials manager isn't updated. In the Primary Authentication section, select Edit next to Global Settings. http://blogs.technet.com/b/askpfeplat/archive/2014/08/25/adfs-deep-dive.aspx. Confirm what your ADFS identifier is and ensure the application is configured with the same value: What claims, claim types, and claims format should be sent? But unfortunately I got still the error.. In the Actions pane, select Edit Federation Service Properties. If the transaction is breaking down when the user is just navigating to the application, check the following: Is RP Initiated Sign-on Supported by the Application? For an AD FS Farm setup, make sure that SPN HOST/AD FSservicename is added under the service account that's running the AD FS service. Through a portal that the company created that hopefully contains these special URLs, or through a shortcut or favorite in their browser that navigates them directly to the application . Federated users can't authenticate from an external network or when they use an application that takes the external network route (Outlook, for example). Enable user certificate authentication as an intranet or extranet authentication method in AD FS, by using either the AD FS Management console or the PowerShell cmdlet Set-AdfsGlobalAuthenticationPolicy. However, the description isn't all that helpful anyway. https://technet.microsoft.com/en-us/library/adfs2-troubleshooting-fedpassive-request-failures(v=ws.10). If the domain is displayed as Federated, obtain information about the federation trust by running the following commands: Check the URI, URL, and certificate of the federation partner that's configured by Office 365 or Azure AD. If not, you may want to run the uninstall steps provided in the documentation (. Microsoft.IdentityServer.RequestFailedException: MSIS7065: There are no registered protocol handlers on path /adfs/ls/idpinitatedsignon to process the incoming request. The extension name showing up in the exception stack seems to indicate it is part of the issue but that test could help you rule out issues with other aspects of your ADFS deployment. I copy the SAMLRequest value and paste it into SSOCircle decoder: The highlighted value above would ensure that users could only login to the application through the internal ADFS servers since the external-facing WAP/Proxy servers dont support integrated Windows authentication. If the application is redirecting the user to the wrong URL, that user will never authenticate against ADFS and theyll receive an HTTP 404 error Page not found . Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. If you are using Office365 I can imagine that the problem might be to saved credentials in some O365 application or that the GPO to use federeated sign in is not configured properly or something like that. Authentication requests to the ADFS Servers will succeed. Make sure that Secure Hash Algorithm that's configured on the Relying Party Trust for Office 365 is set to SHA1. Notice there is no HTTPS . keeping my fingers crossed. Products "Forms" and "Microsoft Passport Authentication" is enabled as the primary authentication methods. In the Federation Service Properties dialog box, select the Events tab. You may experience an account lockout issue in AD FS on Windows Server. In the SAML request below, there is a sigalg parameter that specifies what algorithm the request supports: If we URL decode the above value, we get: SigAlg=http://www.w3.org/2000/09/xmldsig# rsa-sha1. For more information, see Upgrading to AD FS in Windows Server 2016. Is the problematic application SAML or WS-Fed? I have also installed another extension and that was working fine as 2nd factor. Temporarily Disable Revocation Checking entirely, Set-adfsrelyingpartytrust targetidentifier https://shib.cloudready.ms encryptioncertificaterevocationcheck None. It is their application and they should be responsible for telling you what claims, types, and formats they require. One again, open up fiddler and capture a trace that contains the SAML token youre trying to send them: If you remember from my first ADFS post, I mentioned how the client receives an HTML for with some JavaScript, which instructs the client to post the SAML token back to the application, well thats the HTML were looking for here: Copy the entire SAMLResponse value and paste into SSOCircle decoder and select POST this time since the client was performing a form POST: And then click XML view and youll get the XML-based SAML token you were sending the application: Save the file from your browser and send this to the application owner and have them tell you what else is needed. ADFS proxies system time is more than five minutes off from domain time. Is the URL/endpoint that the token should be submitted back to correct? In this scenario, Active Directory may contain two users who have the same UPN. I had the same issue in Windows Server 2016. When UPN is used for authentication in this scenario, the user is authenticated against the duplicate user. Make sure it is synching to a reliable time source too. Which states that certificate validation fails or that the certificate isn't trusted. There are several posts on technet that all have zero helpful response from Msft staffers. Look for event ID's that may indicate the issue. identityClaim, IAuthenticationContext context) at You can use queries like the following to check whether there are multiple objects in AD that have the same values for an attribute: Make sure that the UPN on the duplicate user is renamed, so that the authentication request with the UPN is validated against the correct objects. Hope that helps! Here are links to the previous articles: Before you start troubleshooting, ask the users that are having issues the following questions and take note of their answers as they will help guide you through some additional things to check: If youre not the ADFS Admin but still troubleshooting an issue, ask the ADFS administrators the following questions: First, the best advice I can give you for troubleshooting SSO transactions with ADFS is first pinpoint where the error is being throw or where the transaction is breaking down. For more information, see SupportMultipleDomain switch, when managing SSO to Office 365. Authentication requests through the ADFS proxies fail, with Event ID 364 logged. I have done the following: Verified the logon requirements for the service in HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\adfssrv and added the MSA . Frame 1: I navigate to https://claimsweb.cloudready.ms . Check whether the issue is resolved. Note: Posts are provided AS IS without warranty of any kind, either expressed or implied, including but not limited to the implied warranties of merchantability and/or fitness for a particular purpose. Configuration data wasn't found in AD FS. If certain federated users can't authenticate through AD FS, you may want to check the Issuance Authorization rules for the Office 365 RP and see whether the Permit Access to All Users rule is configured. ADFS proxies need to validate the SSL certificate installed on the ADFS servers that is being used to secure the connection between them. Run GPupdate /force on the server. Select the computer account in question, and then select Next. It's most common when redirect to the AD FS or STS by using a parameter that enforces an authentication method. Opens a new window? Remove the token encryption certificate from the configuration on your relying party trust and see whether it resolves the issue. Hackers Hello EveryoneThank you for taking the time to read my post. String format, Object[] args) at Contact the owner of the application. In addition to removing one of the attack vectors that are currently being used through Exchange Online, deploying modern authentication for your Office client applications enables your organization to benefit from multifactor authentication.Modern authentication is supported by all the latest Office applications across the Windows, iOS, and Android platforms. rev2023.4.17.43393. System.Text.StringBuilder.AppendFormat(IFormatProvider provider, Select Local computer, and select Finish. Your daily dose of tech news, in brief. Consequently, I cant recommend how to make changes to the application, but I can at least guide you on what might be wrong. If you suspect that you have token encryption configured but the application doesnt require it and this may be causing an issue, there are only two things you can do to troubleshoot: To ensure you have a backup of the certificate, export the token encryption certificate first by View>Details>Copy to File. The user wont always be able to answer this question because they may not be able to interpret the URL and understand what it means. Check this article out. When the Primary token-signing certificate on the AD FS is different from what Office 365 knows about, the token that's issued by AD FS isn't trusted by Office 365. There is an "i" after the first "t". For example, for primary authentication, you can select available authentication methods under Extranet and Intranet. In Windows 2012, launch it from Control Panel\System and Security\Administrative Tools. Make sure that the time on the AD FS server and the time on the proxy are in sync. Account locked out or disabled in Active Directory. To resolve this issue, clear the cached credentials in the application. FastTrack Community |FastTrack Program|Finance and Operations TechTalks|Customer Engagement TechTalks|Upcoming TechTalks| All TechTalks. Ensure that the ADFS proxies trust the certificate chain up to the root. 2.) One common error that comes up when using ADFS is logged by Windows as an Event ID 364-Encounterd error during federation passive request. Archived post. adfs server -error when user authenticating - user or password is incorect (event id : 342) Unanswered Based on the message 'The user name or password is incorrect', check that the username and password are correct. Confirm the thumbprint and make sure to get them the certificate in the right format - .cer or .pem. If they answer with one of the latter two, then youll need to have them access the application the correct way using the intranet portal that contains special URLs. 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