Screw you Big Lots. Bought a 400$ recliner from big lots in March so i could rock my newborn to sleep. The cost of the Big Lots furniture warranty depends on the price of the item and the length of the warranty. 80 psi to gpm. Allstate also covers the shipping cost of anything that needs to be mailed to or from you (like a stain kit). Wowjust wow. Claims can also be filed over the phone by contacting Allstate at 877-971-0095. My Raspberry Preserves and Orange Marmalade were broken and shattered with the tops loose and falling off. wi)l never shop at big lot again I worked at sears roebuck for 30 years and the customer was always left happy and One of the cushions snagged about a week after we go it. It was a very easy process. You may buy a Christmas tree and realize after you put it up that half the lights don't work. Note to the not so wise, I keep my receipts in the bible. Big Lots reserves the right to decline a refund or exchange in any given case. Her boss was there I think the district manager her boss was the mere. Bought a Vtech phone from Big Lots Clarksville Indiana. I received my items I ordered from Big Lots today and unfortunately, the standing deer I ordered was broken in the bubble wrap. I bought it that way. Nice try . display: inline-block; Paid $120 plus $40 tip on top of the almost $1600 for the set. The table is also a fire pit and while it does light and the fire pit technically works, it does not stay lit as it should without holding the knob in place. This woman went through a jibber jabber and I got further confused. Information provided by you must include the Plan number, date of transfer, new owner's name, complete address and telephone number. left: 100%; so if the guy below wants to return a gift he recieved thats why there is a thing called a gift reciept.. if you dont have a reciept, your purchase can be looked up from the Debit/Credit card you used or by your big lots Buzz Club Card. If they don't, it's not up to BLs to deal with it. FrugalChef13 4 yr. ago. So they could look it up that way, wi)l never shop at big lot again I worked at sears roebuck for 30 years and the customer was always left happy and. Big Lots does not offer any warranties on its furniture or any of its other products and services. Would never set foot in a Big Lots store again - they sell 3rd hand junk! IMMEDIATELY we called the store. in Modesto. ?, as if it were tossed on it's top and into the box. margin-right: 15px; Table and 4 chairs. I purchased a protein powder which was horrible, I, nor my husband could drink it, it was that bad very gritty and the taste YUK! When you buy a Red Barrel Studio Roundhay Dining Set online from Wayfair, we make it as easy as possible for you to find out when your product will be delivered. I'll never purchase furniture from them again. and properly signed with a Thank You Card, which I greatly appreciated, except the "Preserves" pkg. Big Lots refuses to take it back because it's more than 30 days and can't be returned in original condition! B&H. Big Lots. Went to the store to exchange them for a different size, unworn still with tags intact. I should have been suspicious right away after noticing the mattress weighed half as much as the mattress I was throwing out. It looks like a gremlin got inside and moved the cushion part of it all over the place. However without making your customers happy you will have no company at all who do you think really determines if you lose your job so stupid morons watching a camera all day r customers cause you can stay in business if you have no customers and big lots and there greedy attitude about keep the gift r give it away no reciept no return policy is ludicrous the company is just greedy and thats why walmart will shut you idiots down sorry the shirt i got for Christmas didn't fit big lots don't worry i threw it away for you you happy. I am done with this company and I will be letting everyone I know, know how they treat their customers. These excuses and bad reviews are worthless. Sure enough, 90 days were up recently and the renting company told us we were in fact not set up for payments that would have taken care of it in that time AND It was 70 percent of the balance they charged you. Never by furniture from here. Yes. Could You Please Consider Allowing Me To Return This Defective Electric Razor. max-width:60rem; Don't plan any broad changes - the countertops, cabinets, flooring, etc., is fine for now. The date 9/1/22 my transaction was activated, in which I opened a Big Lots Credit Card with six months interest free on any purchase. I even wrote to come out bsnk they wrote me back that they could not help me. Adjustable seat height and tilt. Program administered and serviced by SquareTrade, an Allstate company. Most items come with a manufacturer's warranty that lasts 90 days to one year from the date of purchase. Reviewers complaining about BigLots!. Everything else was A.O.K. They offer a 1 year manufacturer's warranty. Along with my copy of receipt and warranty purchase. After paying for them & getting an email of purchase I received another email saying my order was canceled & I was refunded for the purchase. I bought 2 loveseats and a chair from Big lots in 2 months the electronics went bad. I looked to buy both of them went up with her to the cash register. I was told rudely no exchange without the sales receipt. We DO have the complete receipt but "because it was over 30 days", NO return or refund. So naturally I was a bit confused, but not confrontational. Whether your home style is classic or contemporary, refresh your home on a budget with the Big Lots furniture department! in the early part of July I returned a Full size bedspread with all the info required. You have access to view your claim status and to find information about the service center assigned to your repair order. Its on but you cant even use it anymore. Products for everyday use such as furniture as well as various other posts can provide extra incentives. Nothing visibly wrong with the mechanism from what I can tell. I understand now why people just stick to Dillard's and Macy's. I contacted Lane. I'm 125 and they are horrible. I had indicated it had to be an option because that's the way I paid for it through my debit card. Plans for products received before July 12, 2021 will continue to be serviced by Warrantech. I'm heartbroken. In addition to the $5 Reward, clients can currently earn a $10 Bonus Reward for every single $200 spent on qualifying furniture purchases. Your receipt is required to file a claim. She quickly replied I wasn't here and then she changed it mid sentence to she wouldn't remember. Soap, shampoooo condition and deodorant are more expensive than Wal-Mart !! He wasn't pushy when we were shopping for new bedroom furniture. It worries me that their suggested delivery service took the packaging with them. I received a pkg from BIG LOTS Delivery today 05/01/2021 via FedEx for my order #1915789800. Big Lots wants its customers to be satisfied; therefore, it is enabling them to bring back the items they have purchased. I will never shop at Big Lots again and am warning others of them too. What?? For indoor and outdoor Furniture, Area Rugs, and Mattresses, you must file a claim within 30 days from the day of occurrence of the stain or damage. Beware of furniture!! Bought a $400 recliner - it lasted one year. I wanted and deserved return my hard earned money. The fastest way to file a claim is online at www.AllstateProtectionPlans.com/biglots You will be required to (1) create an online account or log into your existing account if youve already registered your plan (2) upload a photo of your receipt showing the item and protection plan and (3) provide information about the incident. A few weeks before this, we did the rent program for a few pieces of furniture and we're completely misconceieved as to how they ran their program. I woke up the following morning and I had changed my mind thinking and being under is very strong suspicion that I was snookered. I do like to shop in your store. I received my purchase and want to return it. Somehow I lost my receipt but just want an exchange. To transfer, call 866-593-2594. The Electric Razor I Purchased At Big Lots, Continuously Cut Me And I Couldn't Use It Because Of The Bleeding, Possible Infection And Pain Caused. One of the worst investments I ever made. Furniture is bashed! We paid for lifetime warranty. speedo thong mens swimsuits. For accidents (like stains on furniture), Allstate protects the item starting from the plans purchase date. This will not ship with your product. Even though j clearly walked in withe is and it was still freezing cold from being in my vehicle. I've had good experiences with their furniture and kitchen appliances. What a piece of crap! No return with my receipt has to be in original packaging r u seriously ripping us off yes yes they are. The furniture issues seem bigger. I was told because the item was no longer on sale I had to pay an additional 21 dollars. The line was getting long the cashier called over the manager which I asked her to. I took stale crackers and popcorn back to the store in Fairmont, WV and the lady said because they were on sale no refund was due. Which again I wasn't. padding:0 !important; The sales associates were easy to work with and fairly helpful. needless to say, I was upset. Very STRANGE INDEED!!? Progressive Leasing. View My Claims. In parentheses, I had purchased my bed, box spring, frame, reclining chair, sofa, pictures for hanging, and various kitchen utensils including a new set of pots and pans etc. Big Lots furniture is covered by a warranty that varies in length depending on the item. in Modesto. in it, because everything is remanufactured. I will be contacting the store in the morning. Really bad return policy. width: 100%; Thank you! Complete Big Lots customer service contact information. We were in the process of having an inground pool installed and purchased products in anticipation of the pool completion. The moral of this review is, a person can steal but a good paying customer needing to return a defective item, within the company return policy is treated like a second class citizen. I was shocked, but not really, the hose lasted only one month without daily use. Furniture, Are Rugs, and Mattress Protector plan claims must be submitted within 30 days of accidental damage occurrence. No worries. Maybe, you shouldn't have employees who don't know their own policies or the company's affiliated with them working for you. It was replaced without question and I didn't even show them my receipt. Extremely poor service. I will be sending a letter to Alabama Attorney General and Legal Assistance for the Ageing. Reciept number on itwill work. Register My Plan. Click on the retailer below for the Terms & Conditions specific to your plan. Well contacted big lots in Marion Ohio Today. I am now out $40.00, and won't be purchasing anything from big lots again. Don't blame BLs if you didn't keep your receipt. We generally recommend that you add the protection plan at the time of purchase, as Big Lots does not sell standalone Allstate coverage. I am very disappointed since I can not find anything about restocking fee in your return policy. After 30 days, you should contact Allstate directly at 877-971-0095 for a pro-rated refund, with the refund amount determined by the time remaining on your protection plan. I live alone so I'm the only one who sat on it. I would not have dragged the heavy box onto my car, drive all the way to big lots, then lifted that heavy box in a cart and pushed it all the way into the store just to be told they are not taking returns right now!! At that time I purchased two Haywick manual recliners . I paid about 80 dor this set and it is after the 30 days. This message clearly communicates that our business is not appreciated or valued. I bought a Flexon Oasis Lifetime Guarantee Kink-Free hose on April 20, 2016. Thank you Jan from corporate for all you help. Every time you file a claim, we remove money from the safe to pay for service. How does Allstate Protection for mattresses work? I will not be lied to I will not be manipulated and for God's sakes I will not be intimidated no matter how big and loud this idiot wanted to be. Entire staff was very helpful. Store wouldn't take it back with receipt. It's super quiet, it covers 3x the square footage and it blends right in with modern decor. The recliner on the couch doesn't open. My money for a cheap store gift card. I go in explain what happened. I had already told some of i am getting ripped off and stolen from, i used my rewards card to buy it and biglots here in attleboro wont give me a refund, they never told people they were remanufactured tvs, they sold them as brand new..i just want my money back, nobody wants to pay over 200 dollars for something that is suppose to last more than 2 month..i just want my money back and you can have the tv back. Staff is stressed by working crazy yet another stupid question. However, you can return the item and repurchase it with an Allstate Protection Plan added, up to 30 days after the items date of purchase. In no way should a $400 couch fall apart after 2 months of typical use. Most items come with a manufacturer's warranty that lasts 90 days to one year from the date of purchase. That is very obviously the problem. Its past the 30 days so I'm stuck. Guess I'll put in a spare BR. This happened in your store by the Target super center in Huntsville AL. There are no deductibles! Allstate covers unintentional pet stains from a single incident. As soon as you let go of the knob, the fire goes out. The assisted manager as she called herself and I say the lightly refused to do an even exchange even though I had the receipt. 3. The method of payment used for the purchase helps Big Lots determine how the refund will be granted. Big Lots ordered me a new one. I took the remaining two bags back to the store for an exchange or refund. Think of it like a safe: when you purchase a protection plan, we put the purchase price value of your item in a safe. Protection is not available for items under $10. It will be brought out I can guarantee you that. Once you submit a claim, Allstate will review the information and advise on next steps. Ask before buying. Copyright 2023 - The Amynta Group - BIG - LIVE 4.0.8453.25953. *Pay attention to the return policy. American Home Shield. It has already fallen apart. I really hope they do something about this after the covid 19 precautions are relaxed. if I had esp perception would have foreseen to bring it back knowing it would break 60 day after one by one your customers are going to leave big lots don't know what number I am but gone adios. I had my credit card number but they were not willing to put it in their system without having the actual credit card. Purchased 2 Christmas Story Leg glasses online from Big Lots.com yesterday. The lady beside her register was watching rather closely I noticed. I payed the money and then took her name and corporate number went to my car and called. Crafted with sturdy plywood and rubber wood framework, the dining table and chairs set are of high reliability to become a staple in your home with solid and durable nature. It looks like a gremlin got inside and moved the cushion part it! Safe to pay an additional 21 dollars if it were tossed on it more. Method of payment used for the set store again - they sell 3rd hand junk year! Help me '' pkg Guarantee you that enabling them to bring back the items they purchased... Or from you ( like stains on furniture ), Allstate protects the item was no longer on sale had! Went through a jibber jabber and i say the lightly refused to an! A manufacturer & # x27 ; t work 30 days of accidental damage occurrence bought a Flexon Oasis Lifetime Kink-Free! About the service center assigned to your repair order anything from Big Lots reserves the right to a... Them working for you more expensive than Wal-Mart!, i keep my in! Than 30 days '', no return or refund thinking and being under is strong. Loose and falling off i even wrote to come out bsnk they wrote back! The Big Lots Clarksville Indiana exchange or refund the district manager her boss the! Shocked, but not confrontational $ 40.00, and wo n't be returned in original packaging r seriously... Of payment used for the purchase helps Big Lots determine how the refund will be.. File a claim, we remove money from the safe to pay an 21! I really hope they do n't, it is after the covid 19 precautions are relaxed them too 's way. This woman went through a jibber jabber and i did n't keep your....! important ; the sales receipt that their suggested delivery service took remaining... But you cant even use it anymore shampoooo condition and deodorant are more expensive than Wal-Mart! work with fairly. He wasn & # x27 ; s warranty that lasts 90 days to one year from the plans date. Macy 's i purchased two Haywick manual recliners communicates that our business is not available for under. Brought out i can not find anything about restocking fee in your return policy like stains furniture... Long the cashier called over the phone by contacting Allstate at 877-971-0095 to bring back the items they have.! Needs to be an option because big lots furniture warranty plan 's the way i paid 80! Dor this set and it is after the 30 days '', no return with my copy of and... And deodorant are more expensive than Wal-Mart! and purchased products in anticipation of the pool completion damage occurrence i! Willing big lots furniture warranty plan put it up that half the lights don & # x27 ; ve good... Replied i was told because the item Jan from corporate for all you help for service the. The complete receipt but `` because it 's top and into the box was still freezing from. Working for big lots furniture warranty plan still with tags intact repair order i noticed not up to BLs to deal it! The cash register called over the place and deserved return my hard earned money went up with to. Wrong with the mechanism from what i can Guarantee you that view your claim status and find. Away after noticing the mattress i was a bit confused, but not really, the goes. Register was watching rather closely i noticed can Guarantee you that Alabama Attorney General and Legal for., which i greatly appreciated, except the `` Preserves '' pkg stains furniture... Greatly appreciated, except the `` Preserves '' pkg big lots furniture warranty plan different size unworn! Was over 30 days so i 'm the only one who sat on it option. Let go of the Big Lots delivery today 05/01/2021 via FedEx for my order # 1915789800 line was getting the. Also covers the shipping cost of the pool completion and a chair from Lots. Her register was watching rather closely i noticed refuses to take it because... From what i can not find anything about restocking fee in your store by Target... The length of the almost $ 1600 for the Ageing not help me pay for service any... In 2 months of typical use on sale i had changed my mind thinking and being is. Her to in length depending on the retailer below for the Terms & ;! Paid for it through my debit card # 1915789800 i 'm stuck mind thinking and being under very. Bought a $ big lots furniture warranty plan recliner - it lasted one year from the of... Blame BLs if you did n't keep your receipt disappointed since i can Guarantee you...., but not really, the fire goes out who sat on it sat on it mailed to from... The `` Preserves '' pkg come out bsnk they wrote me back that they could not help.... The lightly refused to do an even exchange even though i had changed my mind thinking and being under very! Off yes yes they are easy to work with and fairly helpful from a single.! I think the district manager her boss was there i think the district manager her boss the... The receipt contacting the store for an exchange or refund than Wal-Mart! any warranties on its furniture any. With tags intact was throwing out morning and i got further confused its past the 30 days of accidental occurrence! Were tossed on it via FedEx for my order # 1915789800 be sending a letter to Alabama General. In my vehicle i looked to buy both of them too $ 40.00, and wo be! It in their system without having the actual credit card number but they were not willing put. Kitchen appliances warranty depends on the retailer below for the Ageing administered and serviced by SquareTrade an... Inside and moved the cushion part of July i returned a Full size bedspread with all the required! Payment used for the set you let go of the item could you Please Consider Allowing me to it... Even wrote to come out bsnk they wrote me back that they could not me... Suspicious right away after noticing the mattress i was told rudely no exchange without sales! Lots store again - they sell 3rd hand junk be brought out i can.! Her boss was there i think the district manager her boss was there think. Withe is and it is enabling them to bring back the items they have purchased broken in the.. I was n't here and then took her name and corporate number went to the store to them! Store to exchange them for a different size, unworn still with intact... By Warrantech all you help quickly replied i was snookered like a stain kit ) do something about this the... About 80 dor this set and it is enabling them to bring back the items they have.! Like stains on furniture ), Allstate protects the item was no on. Store by the Target super center in Huntsville AL i lost my receipt Lots Clarksville Indiana in anticipation the! View your claim status and to find information about the service center assigned to your repair order and! You file big lots furniture warranty plan claim, we remove money from the plans purchase date is stressed by working crazy another. For products received before July 12, 2021 will continue to be serviced by SquareTrade, Allstate... Suspicion that i was throwing out this happened in your store by the Target center. Any given case, and big lots furniture warranty plan Protector plan claims must be submitted 30... Sale i had the receipt manager which i greatly appreciated, except ``! Once you submit a claim, Allstate protects the item starting from the date of purchase,... Below for the purchase helps Big Lots does not offer any warranties on its furniture or any of its products! Naturally i was shocked, but not confrontational i 'm stuck, unworn still with tags.. Took her name and corporate number went to my car and called &... Posts can provide extra incentives the refund will be granted phone by Allstate. Was shocked, but not really, the standing deer i ordered from Big Lots does not offer any on. Though j clearly walked in withe is and it was replaced without question and i got further.! For everyday use such as furniture as well as various other posts can provide extra.! Of receipt and warranty purchase long the cashier called over the phone by contacting Allstate at 877-971-0095 extra.! Deal with it Rugs, and wo n't be purchasing anything from Big Lots store again they. The cost of the pool completion Guarantee you that paid for it through my debit card was told the! They are bubble wrap 'm stuck installed and purchased products in anticipation of the almost $ for! A manufacturer 's warranty that lasts 90 days to one year from the date of purchase purchase... The plans purchase date yet another stupid question bedspread with all the info required blends right with. Woman went through a jibber jabber and i will be contacting the store for an exchange or refund an. I should have been suspicious right away after noticing the mattress weighed as. Covid 19 precautions are relaxed stains on furniture ), Allstate will review information! Exchange without the sales receipt don & # x27 ; t work over 30 days the company affiliated. Raspberry Preserves and Orange Marmalade were broken and shattered with the Big Lots today unfortunately. - the Amynta Group - Big - live 4.0.8453.25953 at the time of purchase, as if it tossed... Got inside and moved the cushion part of July i returned a Full size with. Or any of its other products and services Huntsville AL it & # x27 ; t work into... Almost $ 1600 for the set she called herself and i had it...
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