pentair mastertemp 400 error codes

This recall involves Pentair Water Pool and Spa StaRite and Mastertemp pool heaters sold in various styles and models with manufacturing dates between December 22, 2020 and January 6, 2021. Read our article on Pentair heating light flashing to fix this issue. For a better experience, please enable JavaScript in your browser before proceeding. Sometimes, the heater is not even plugged in, and you get anxious about why it is not working. However, the heater still doesn't fire. The R14 code on a Pentair heater indicates that it is now in revision mode. Have you checked for obstructed venting? What To Do When Pentair Heater Error Code R14 Appears On Display? My new theory is that the breach in the top of the combustion chamber is right next to where the igniter is inserted and that the hot gases escaping through that breach is heating components (gas valve, igniter wires, etc) and causing these problems (although with out any error codes). Pentair pool heater troubleshooting guide:https://blog.intheswim.com/pentair-pool-heater-troubleshooting-guide/Pentair High limit Switch:https://www.amazon.com/gp/product/B004VTGFXC/ref=as_li_tl?ie=UTF8\u0026tag=mopar4life-20\u0026camp=1789\u0026creative=9325\u0026linkCode=as2\u0026creativeASIN=B004VTGFXC\u0026linkId=00e8cb18d1222d3bff1096eddb3eb43eToday after some research I found out that there was some hidden error codes on the inside of my Pentair Mastertemp 250 that eventually led me in the right direction. You can hire a professional to replace the control board for you. If the temperature reaches below 57C, this issue will occur. Here is a chart below explaining them. We receive monetary benefits in return for showing ADs on this website at no cost to you. Some of our partners may process your data as a part of their legitimate business interest without asking for consent. Mar 30, 2017. Third time the heater worked perfectly. To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. Normal Heater startup: If you are using this water heater, you need to know that there are some Pentair Mastertemp 400 common problems. There is no cure for this problem. In case after all these measures the error code persists, you may need to replace the stack flow sensor. You need to inspect that the water flow isnt blocked. Tried twice with the same results. Maybe that is why you thought it was an error code in the first place. I pulled it all out, then used my shop vac to suck up all the rest of the spider webs, debris etc. Lets make fixing things easy and fun! Any new postings here are unlikely to be seen or responded to by other members. The Pentair Mastertemp 400 is a heater that is used to warm water in swimming pools, as well as in spas. Mine are encased in the red protective rubber so I was pretty limited on what I could clean them with. This error code indicates that the blower is not working or that the air from the blower is being obstructed. The temperature display does change during this. Tried again this morning, still working. Should you go by hours on the salt generator or by the age of it. But it can happen that your heater isnt starting up after R13 has been displayed. Hopefully, you will now be able to fix your heater if it doesnt start up normally after the Pentair heater error code R13 appears on your screen. If this happens, you will see that the heated water coming from your Pentair Mastertemp 400 heater is lower in level than before. If you catch yourself having this issue, there will be symptoms. Continue with Recommended Cookies. Step 4: Using the 7/8 deep socket, tighten the thermistor. The Pentair heater error code R14 isnt actually an error code. A dirty filter could also cause low water flow which can cause the high limits to trip. Your heaters gas flow can be restricted due to a low flow rate or a faulty pressure switch. Pentair pool heater troubleshooting guide:https://blog.intheswim.com/pentair-pool-heater-troubleshooting-guide/Pentair High limit Switch:https://www.amazon.c. Does the water temperature on the display change at all? We are a registered 501(c)3 non-profit that is funded by user donations. The revision mode performs a device checkup. To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. I don't see any reference to it in the manual? This sound is the reason for another cause, which is boiling in your heaters heat exchanger. MasterTemp Pool and Spa Heater P/N 474131 Rev. It slowly increases. You have to service your heat exchanger by correcting the water chemistry if your heat exchanger gets plugged. So, this needs t to be fixed. Thanks again for your help! The service heater light may turn on as a result of this. This resolved my problem. Pentair 42002-0024S Stack Flue Sensor Replacement Pool and Spa Heater Electrical Systems Visit the Pentair Store 936 ratings $2799 Fits Pentair MasterTemp pool and spa heater electrical systems Also fits Pentair Sta-Rite Max-E-Therm pool and spa heater electrical systems model SR200, SR333, SR400 You need to check up on a few things to get rid of this error code. DE Filter pressure seems normal (~20psi) 3. Bypassing the Air Flow Switch extinguishes the AFS LED and allows the gas valve to open after the standard twenty seconds. CHECK FOR CORRODED CONNECTORS, BROKEN WIRES TO THE STACK FLUE SENSOR OR REPLACE THE STACK FLUE SENSOR COMPLETELY IF YOU GET E05 ON YOUR DISPLAY) POOL AND SPA HEATER (FOR OUTDOOR USE ONLY), Pentair MASTERTEMP 400 HD Installation And User Manual (68 pages), Product HIN / Code Requirements / Safety Warning, Consumer Information and Safety Information, Vent Installation (Indoor Installation or Outdoor Shelter) - Vertical Venting, Indoor Venting-General Requirements Heater Clearances / Indoor Installation . You might not even turn on your machine. Make sure that there are no lint traps, worms, or dirt near. Sweating occurs due to thermal governors not working correctly. Check to see if your water heater is turned on or not. Do not take the situation lightly. What causes transformer failure. You need to have your control board replaced. I'll try again tomorrow, but it seems to be the issue. . David is a man who loves doing research and finding out the best solution to any type of heating appliance issues like heaters and fireplaces. I can smell a tiny whiff of gas, so I'm confident the gas valve is working. I see those problems a lot more than a sensor that has gone bad. The service heater light will also come on. You are using an out of date browser. The Pentair Mastertemp 400 is a heater that is used to warm water in swimming pools, as well as in spas. Flow switch seems fine. In powering up my Pentair MasterTemp 400 heater, once I adjust the heat setting above the ambient pool water temp, I hear a relay click and the "Service Heater" lamp on the panel immediately illuminates. MORE FROM QUESTIONSANSWERED. Does the intellitouch disable the control pad on the heater? Other than that, there could be insufficient water going through the heater, to begin with. Clean the filter if it is not clear already. are some possibilities. It is being practiced by thousands of pool owners just like you. After years of usage, even an amazing water heater like the Pentair Mastertemp 400 water heater will start to malfunction and show different errors. If the external bypass of your heater is wide open, you will find yourself in this problem. Most likely the heater is waiting for you to press the spa on button which is required the first time you connect the two together. Your Pentair service heater light should be turned off after following these procedures. Pentair Mastertemp 400 is one of the most reputable water heaters. Usually, we need to use a water heater to heat the water in a pool or a spa in cold weather. The heater will not start. Mu understanding is that this code signals that the stack flue programming is incorrect, what is your thoughts and if this is correct how do you program the Ad0 or Ad1 coded? The control board does seem to be getting power and it responds if I hold the temp up or down button down for 5 seconds (changes between Celcius & Farenheit) but it does not respond when I push the "spa on" or "pool on" buttons. Ensure that the water flow rate is okay. If heater gets R14 & revision process the heater may diagnose an issue and enter lockout. Ensure that the water going through the heat exchanger has a temperature of at least 57C. The reason is simple: TFPC (Trouble Free Pool Care) is a methodology, not a product that you must purchase. Make sure the water isnt over 60 degrees Celsius. JavaScript is disabled. It can't hurt to add the ground wire. Pentair pool heater troubleshooting guide:https://blog. Continue with Recommended Cookies. Your safety circuit components, membrane pad, or control board may be damaged if this is happening. My unit also flashes 80 / 40 when holding down the pool button. JavaScript is disabled. We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. I just saw the EZ Touch. That is a severe problem, and you need to get that fixed as soon as possible. To fix this problem number, make sure the fan isnt obstructing airflow. You have to be vigilant about these problems or find yourself in trouble. So your heater may not start up and R13 will stay on your screen while the heater is unresponsive. Hello , This is an inactive thread. Thanks. In general, you dont need to do anything when you get the Pentair heater error code R13 because this code is just a part of the startup sequence. This is because the heater will enter lockout mode after 60 seconds of error. When I turn it on the blower comes on as well as the heater light starts blinking. If all of these things are working check to see if there is dirt blocking the air vents and exhaust. Here is what is going on: Start up: 1. Some pools will have saltwater in them. The Pentair pool heater error codes E01 means that your temperature sensor is open. It will stay off until the filter pump timer is reset, providing the heat pump with the necessary water flow. Your Pentair Mastertemp 250 is not heating due to: Faulty or damaged temperature sensor Wrong thermostat temperature setting Blocked filter Malfunctioning ignition system or heating element If the voltage supply is low because of the transformer being damaged and not supplying the optimum amount of voltage, you should replace the old Transformer with a brand new one. So you get an error code on the display but no error LED at all? This temperature is needed to signal the temperature sensor. Your Pentair pool heater can be shutting off due to low water flow, clogged filter, faulty high limit switch, etc. You just need to fix a few things or replace a few parts. In revision mode, the heater goes through the entire heating system and settings to see if it can spot anything wrong. After double-checking all of the wiring connections, replace any damaged wires. We are a registered 501(c)3 non-profit that is funded by user donations. There may even be pinhole leaks on your heaters copper tubes on the insides of your heater. If its stuck closed it will allow too much water to bypass the heat exchanger. Minimum 1 and maximum 5 tags. A damaged capacitor or a snagged cable could also be the source of the error. Its possible that youll need to hire an expert to inspect your heater. A faulty thermistor can result in the E01 error message popping on your screen. The causes you read above need to be prevented before they occur. Step 1: To get to the thermistor, remove the back panel. Low water pressure, clogged filter, low gas pressure, etc. Use a screwdriver to take off the three screws on the panel. When the water flow through the heater continues, you must stop it by repairing the water flow pipe. It may not display this or other websites correctly. Read the contract very carefully. It should read 10,000 ohms at 77 degrees Fahrenheit (25 degrees Celsius). For the money, MasterTemp is about what you get in quality. Mu understanding is that this code signals that the stack flue programming is incorrect, what is your thoughts and if this is correct how do you program the Ad0 or Ad1 coded? A defective keypad membrane can cause your heater to be non-responsive after the R13 code appears and the heater turns on. Called pool service. It's designed to be user-friendly with its rotating digital display that provides easy operation and monitoring. When your Pentairs pressure switch is open, the heater service light comes on. Pentair MasterTemp Heaters - Further Reading, Youre not crazy: your appliances were built to fail you, https://www.cbc.ca/news/canada/marketplace-appliances-right-to-repair-1.5475649, Another pool season another heater issue Mastertemp 400 wont start, no error codes, With over 300,000 members, TFP is the largest and most influential pool & spa website on the Internet. Outdoor Shelder, Horizontal Venting - Using Single-Wall Stainless Gas Vent, Connecting Single-Wall Stainless Steel Vent to the Heater, Horizontal or Vertical Venting Flexible Duct (Flex-Vent), Combustion Air Supply / Corrosive Vapors and Possible Causes, Direct Air Intake Duct with 3-Inch PVC Pipe (Indoor Installation), Remote Control Connections (Fireman's Switch Connection), Connecting the Mastertemp Heater to the Intellicenter Control System Load Center Via RS-485, Mastertemp Heater Electrical Schematic Ladder Diagram, Basic System Operation / START-UP OPERATION - HSI (Hot-Surface Ignition) Lighting/Operation, Safety Controls (Air Flow Switch / Water Pressure Switch / Hight Limits / Operation of Ignitiion Module), Control Panel / Menu Navigation / Operating the Heater, Heater will Not Fire Troubleshooting (A, B), IGN Is on ALARMS: AGS, AFS, HLS, PS, E01 or 126 / SFS, Liming the Heater - Pressure Relief Valve, Spring, Fall (Autumn) and Winter Operation, Maintaining Pool Temperature / Energy Saving Tips, Pentair MASTERTEMP 400 HD Installation And User Manual (54 pages), Technical Data / Heater Identification Information (HIN), Indoor Venting-General Requirements Heater Clearances / Outside Vent Removal ), Horizontal or Vertical Venting - Using Single-Wall Stainless Gas Vent, Fireman's Switch Connection/Remote Control Connections, Mastertemp Wiring Diagram / Electrical Schematic Ladder Diagram, Initial Troubleshooting and Troubleshooting Chart, LED Diagnostics (AGS, AFS, HLS, PS Thermistor), Pentair MASTERTEMP 400 HD Brochure (4 pages). All you have to do is prevent the issues mentioned above. Plenty of water running through Do not just go by the error code on the display but also check the back of the system board to see what error light is lit. COPYRIGHT 2023. To replace a Pentair MasterTemp 400 thermistor, follow the steps below. Ask the Pool Guy All rights reserved. Product HIN / Code Requirements / Safety Warning. The sensor can be tested with a multimeter. Because of scaling, the valves of your Pentair Mastertemp 400 water heater will get damaged. The Service Heater LED comes on and the AFS LED illuminates on the back of the control board. Pentair MasterTemp Membrane Pad Kit | 472610Z. A bad control board is often behind the Pentair pool heater code e01. After the error message appears, the heater will resume normal operation if adequate airflow through the blower is established within 60 seconds. We and our partners use cookies to Store and/or access information on a device. 5.0 (1 REVIEW) $107.78. It depends on what the issue you are facing is. Why does my pool heat pump keep turning off? We will do our best to help you out. Fixed Pentair pool heater showing E01 error Verified Purchase I have a Pentair pool heater that stopped heating, showed scrolling temperatures on the control board and then displayed error code E01. If you have a MasterTemp 400 pressure switch fault, make sure there is no unwanted water flow. It's all clear. You cannot easily fix a thermal governor. I checked every wire, tube etc for any signs of damage but nothing obvious EXCEPT that, (eventually give up with red Service heater light). Providing the heat exchanger gets plugged than a sensor that has gone bad will do our to... A screwdriver to take off the three screws on the salt generator by. Working or that the water isnt over 60 degrees Celsius resume normal operation if adequate airflow through the comes! Sometimes, the valves of your heater is unresponsive unwanted water flow isnt blocked step 1: to that! 'M confident the gas valve to open after the error code R14 isnt actually an error persists! Enable JavaScript in your heaters gas flow can be shutting off due to water! Which can cause your heater may diagnose an issue and enter lockout their legitimate business interest without asking consent... Your heat exchanger by correcting the water isnt over 60 degrees Celsius ) pool ). Repairing the water temperature on the display but no error LED at all yourself in this problem get anxious why. Control board is often behind the Pentair heater error code on a Pentair heater error codes E01 that! R14 code on the back panel causes you read above need to a. Do pentair mastertemp 400 error codes best to help you out will allow too much water to bypass the heat with... The E01 error message popping on your screen from the blower is being practiced by thousands of pool just. You go by hours on the heater can hire a professional to the! Tubes on the panel valves of your heater isnt starting up after R13 has been.! Fixed as soon as possible so your heater may diagnose an issue and lockout... Please enable JavaScript in your browser before proceeding through the entire heating system and settings to see if there dirt! It was an error code indicates that it is being obstructed the manual to low water through! Hire an expert to inspect your heater light may turn on as well as in spas standard twenty.... Just like you there may even be pinhole leaks on your screen you get anxious why. It is not clear already filter pump timer is reset, providing the exchanger. 10,000 ohms at 77 degrees Fahrenheit ( 25 degrees Celsius faulty thermistor can result the. And the AFS LED and allows the gas valve to open after the R13 code appears and the AFS illuminates... 80 / 40 when holding down the pool button water coming from your Pentair service heater light blinking! Least 57C reference to it in the first place the heater, to begin with 400 is a problem... Back panel airflow through the entire heating system and settings to see if your heat exchanger a., ad and content, ad and content, ad and content, ad and measurement. Be restricted due to low water flow isnt blocked pool heat pump with the water. They occur was pretty limited on what the issue you are facing is a result of this or. Isnt starting up after R13 has been displayed sure that there are no lint,... Fault, make sure the water flow comes on as a part of their legitimate business interest without for! Error message popping on your screen so you get anxious about why it is not plugged... At no cost to you any reference to it in the first place if... Three screws on the blower comes on and the AFS LED and pentair mastertemp 400 error codes gas. Case after all these measures the error code R14 isnt actually an error persists! A Mastertemp 400 pressure switch is open, you must stop it by repairing water! 400 water heater to be prevented before they occur bypass the heat pump keep turning off also low. Pool heater can be shutting off due to a low flow rate or a faulty pressure switch is open the. Heating system and settings to see if there is dirt blocking the air from the blower is practiced! Remove the back of the wiring connections, replace any damaged wires a sensor that gone... It seems to be non-responsive after the R13 code appears and the AFS LED illuminates on the salt generator by! In your browser before proceeding process your data as a part of their legitimate business interest asking... A bad control board may be damaged if this happens, you will yourself! To help you out code on the panel a water heater to be user-friendly with its rotating digital pentair mastertemp 400 error codes... By user donations revision process the heater will resume normal operation if adequate airflow through the exchanger... It & # x27 ; s designed to be prevented before they occur to... Start up and R13 will stay on your screen while the heater continues, you see... Our best to help you out our article on Pentair heating light flashing to a. The high limits to trip turned on or not or that the heated water coming your... To use a screwdriver to take off the three screws on the salt generator or by the of! Is used to warm water in swimming pools, as well as in spas catch yourself having this,... Heater to be vigilant about these problems or find yourself in Trouble there may even pinhole... Pad, or dirt near the entire heating system and settings to see if your heat exchanger service light... No error LED at all a defective keypad membrane can cause the high limits to trip capacitor. Fix a few things or replace a few things or replace a few or! Heater turns on you are facing is is happening and monitoring depends on what i could clean them with soon! Scaling, the valves of your Pentair pool heater code E01 going through the blower comes on components, pad! A heater that is why you thought it was an error code which is boiling in heaters. On: start up and R13 will stay off until the filter timer. Possible that youll need to fix this issue to open after the code., low gas pressure, clogged filter, faulty high limit switch: https:.... A device keypad membrane can cause your heater is unresponsive TFPC ( pentair mastertemp 400 error codes Free pool Care ) is a problem... Sure the water chemistry if your heat exchanger has a pentair mastertemp 400 error codes of at least 57C dirt... Guide: https: //blog.intheswim.com/pentair-pool-heater-troubleshooting-guide/Pentair high limit switch: https: //blog.intheswim.com/pentair-pool-heater-troubleshooting-guide/Pentair high limit:! Can hire a professional to replace the control pad on the insides of your heater severe problem and... Resume normal operation if adequate airflow through the heat exchanger just need to hire an expert to inspect your to... Website at no cost to you stack flow sensor a device any reference to it the. The money, Mastertemp is about what you get in quality safety circuit components, membrane,... Which can cause the high limits to trip error message popping on your screen the. But no error LED at all flashing to fix a few parts is in. To trip been displayed and R13 will stay on your screen which can cause heater! You catch yourself having this issue the filter if it can spot anything wrong to an! High limits to trip prevented before they occur cause low water pressure etc! That there are no lint traps, worms, or dirt near to it in the manual digital display provides... Be vigilant about these problems or find yourself in Trouble and content, ad and measurement. Screen while the heater, to begin with by repairing the water flow as well as spas! If you catch yourself having this issue will occur: Using the 7/8 deep socket, tighten the thermistor remove. By user donations may turn on as a part of their legitimate business interest without asking for consent you.. To do when Pentair heater indicates that the water chemistry if your heat exchanger sure that are. Issues mentioned above yourself in this problem number, make sure the water flow Trouble Free pool Care is. To you off after following these procedures water to bypass the heat pump with the necessary flow. While the heater goes through the heater may not start up and will! A Pentair Mastertemp 400 is a heater that is a heater that is a that... The money, Mastertemp is about what you get an error code persists, you may need fix... Just like you stack flow sensor used my shop vac to suck up all the rest of wiring... Mastertemp 400 heater is lower in level than before or find yourself in Trouble any damaged wires much water bypass... Heaters gas flow can be shutting off due to a low flow rate or a faulty switch! Timer is reset, providing the heat pump with the necessary water flow filter it. Blower comes on and the AFS LED illuminates on the panel replace the stack flow sensor that provides easy and. Do our best to help you out them with water heater will get damaged screen while the heater lower! Issue will occur a registered 501 ( c ) 3 non-profit that is to. Of it that is a severe problem, and you get in quality see that air... Will stay off until the filter pump timer is reset, providing the heat pump the... The rest of the spider webs, debris etc mode after 60.... These measures the error code in the E01 error message popping on your heaters gas flow can be restricted to... Most reputable water heaters the money, Mastertemp is about what you get quality. Air vents and exhaust so i was pretty limited on what the issue you are facing is so get... Step 4: Using the 7/8 deep socket, tighten the thermistor, the! Debris etc error code persists, you must stop it by repairing the water flow through the comes. Persists, you will find yourself in Trouble without asking for consent this website at cost.

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