At the bottom of the Hardware page are two Power options Shut Down and Reboot.. Visit our corporate site (opens in new tab). is not made to automatically reconnect, then at least it should ET, call 1-877-487-2778 (TDD/TTY:1-888-874-7793) Outside of these hours, call 202-647-4000. Using an integrated 6,400 mAh power bank, you get the perfect travel partner to keep your devices running. How to Free Up Space on Your iPhone or iPad, How to Save Money on Your Cell Phone Bill, How to Convert YouTube Videos to MP3 Files, How to Record the Screen on Your Windows PC or Mac, Read Our Western Digital My Book Duo (8TB) Review, The Best External Hard Drives and SSDs for Mac in 2023, What to Do When Your External Hard Drive Won't Show Up. The solution, for many folks, might just be a much simpler one: Buy (and carry) more flash cards. Once the update is complete, the My Passport Wireless Pro will automatically reboot and the LED will return to the normal ON state. Download the firmware to your desktop and you will find the actual firmware in this format: MyPassportWirelessGen2_x.bin. When I checked the file system on the MPWP it was a standard formatted drive, absolutely clean. Update the Firmware if an update is available. The Passport Wireless Pro power output on the USB port changes when the Passport's NAS mode is active (drive is powered on and WiFi is active). When used solely to drive the hard disk, it can deliver up to 10 hours of longevity in a specific use case (HD streaming to one device over a single 2.4GHz band). We followed the prompts to connect to the Wireless Pro using a log-in passcode conveniently stuck to the front of the drive on a label. The Web Dashboard has some other cool advanced features, like turning on SSH and FTP access, as well as a feature called Drive Lock. Drive Lock is particularly cool because itll deactivate the USB 3.0 port functionalityso if your drive is lost or stolen, the person who finds it cant just plug it into a PC and access all your stuff. Be connected via Wi-Fi to your My Passport Wireless Pro. Additionally, Western Digital's My Passport Wireless Pro hard drive is the company's second foray into the wireless hard drive market. We're not delving deep on the Plex software here, but we will note that the integration could be stronger, particularly for offline use of Plex as an interface for accessing the media content of the drive. That meant file sharing relied on the file-sharing protocols of iOS, which means you can do some sharing and moving of files, but your flexibility is tempered by the My Cloud app. The LaCie scored 1,977 to the Wireless Pro's 1,893, just ahead of the next two comers. That's enough to get you across the country, if not long enough for a full day of use; nor is it close to the 10 hours WD claimed. There's also a removable sticker with the SSID and default password of the device. So, turn off and disconnect the MPW until you have a good working network. All Rights Reserved. I was looking for a means of reconnecting to where I can again select the main network to connect the drive to, namely the wizard as in the original connection. You will see a pop up confirming to upgrade your firmware. Could have added smaller one that came with fans. back into the dashboard with the new IP, under the WIFI tab, The device provides an excellent battery life (at least on paper), sterling flexibility, impressive connectivity options and a better all-round design than the non-Pro version. The windows should be connected to the router signal. Equipped with two types of wireless bands, My Passport Wireless Pro offers wide compatibility. When you purchase through links on our site, we may earn an affiliate commission. Access Files Anywhere instead of showing just Other for the internet SSID, it now It then allowed file access through my network and also through a mapped . back to Windows network, on the dashboard wifi tab, that it Western Digital My Passport Wireless Pro: Price Comparison, We check over 250 million products every day for the best prices. The My Passport Wireless Pro comes in 2TB and 3TB storage capacities, making it perfect for storing 4K video, photos, documents, and more. After talking with WD, the company managed to improve the experience with the first firmware update and a subsequent app updatealbeit just barely improved. My Cloud EX4100. The new-for-2016 Wireless Pro ($229.99 for WD's 2TB version, and $249.99 for the 3TB model we tested) retains the basic idea, but it shakes things up a bit with a drastically different design, new . having used their MyBookLive for years. that, both the MPW and the devices connected to the router now During this phase, bug fixes, updates for new features, and OS compatibility patches may stop, but Western Digital will continue to provide security updates for the app to address critical issues. Import Media From External USB Devices The WD30NPRZ runs at 5,400RPM and is equipped with 64MB cache. my laptop and mpwp idle, I figured this is kind of weird leading We weren't surprised to note that it weighs 1 pound, indeed hefty when compared with Seagate's Wireless Plus Mobile Storage (2TB), which weighs 0.6 pound. Yes, the mpwp is made to reconnect back to the home wifi, and there are other reasons why it may not, other than defective, and i went over some of those reasons. Anyway, better luck with the replacement unit. - Turn ON the My Passport Wireless Pro. The product you are checking belongs to business users, please, / {{inventory.prices.sale.billingPlanName}}, {{inventory.prices.list.amountFormatted}}, Price {{inventory.prices.list.amountFormatted}}, Actual Price {{inventory.prices.list.amountFormatted}}, {{inventory.prices.sale.amountFormatted}}, Offer Price {{inventory.prices.sale.amountFormatted}}. return it for a new one. When we first tested the drive, the power button was actually our first source of frustration: It behaved inconsistently upon power up, and it took seemingly forever to power down, one of the handful of glitches we experienced with the firmware that the drive shipped with. While there I may use it from iOS things to play music and videos. However, WD also revealed something that wasn't obvious elsewhere: During the copy process, the Wireless Pro is doing an analysis on the card to first copy only what's new since the card was last inserted, and to perform a bit-by-bit comparison to verify the data being copied to the drive. My gas service is currently off, and I'd like to get it turned back on at the same address. We did fumble our way through the installation process and installed the WD Access software stored on the Wireless Pro drive, as well as WD Backup. TechRadar is part of Future plc, an international media group and leading digital publisher. Connect computer to the My Passport Wireless Pro Wi-Fi network, Under the Automatic Update section, set Auto Update to On, From the App, go to the My Passport Wireless Pro Settings. WD says it changed up its focus when it found that about half of its users of the first-generation wireless drive were using the included SD-card reader to import a "healthy mix" of images and video. Actual Price {{inventory.prices.list.amountFormatted}}, {{inventory.prices.sale.amountFormatted}} Each time you turn the MPWP back on pn home it will reconnect to the home wifi and you always connect your devices to home wifi and never the MPW when at home. The drive performed quite well on CrystalDiskMark, hitting 121.9MBps and 120.9MBps in read and write respectively. Powered by Discourse, best viewed with JavaScript enabled. We moved through the options to see what was available to tweak. My Cloud EX2 Ultra. {{serviceProduct.inventory.prices.sale.amountFormatted}}, / Compatible with Windows 10, Windows 8.1 or Windows 7, Mac OS X El Capitan, Yosemite, Mavericks or Mountain Lion operating systems. That's unclear, since both the Seagate and the Wireless Pro claim 10 hours of battery life, though we don't have the spec on the Seagate's battery. On Anvil's Storage Utilities 1.1.0, which assesses read and write performance into a rolled-up index score, the My Passport Wireless Pro zipped to the top of the class with a score of 258.6. Turn on the My Passport Wireless Pro by pressing the Power button for 3 seconds. (In both cases, it took the better part of a minute to start up the file.) (Sometimes we found the former worked, sometimes we needed to use the DNS.) My problem is that if disconnected in any way, I find it impossible to reconnect to my main network and to map a drive letter to it. Right? Hi @sfogel2 and @aelorenzo - great news! Yes, it is more expensive than its predecessor, but it is a better product on almost all counts. Once you manage to connect to it over Wi-Fi, head over to http://mypassport to configure your drive. WD 3TB My Passport Wireless Pro USB 3.0 External Hard Drive So you can store your photos, videos, and other files, but the real question is, how do you access those files? SSID. backups, through my home network to both my desktop and laptop, Extract the zip file into different folder. Bundled with the unit is a 2 ft. USB 3.0 cable (Male-A to Micro-B). Source: Ontrack data for calendar year 2022. Close the web browser used to access the My Passport Wireless Pro dashboard and open it again. Go to your web browser (i.e. properly connected and accessible, when the connected devices Details Please see below for more information on each method. You are now in the My Passport Wireless Pro Web Dashboard. Tap the Hardware button in the ribbon at the top. Just take the MPW out of the mix and work on your network issues. See how to power on, wirelessly connect to, and. my laptop connected to the router by wireless, I figured the The important thing is we have been able to play with it ourselves and can give you some sense of what it's like to use, even if it's only an embryonic view. NSW 2059. Turn OFF the My Passport Wireless. Ii just piggy backs on the router, and in fact the MPW signal will disappear from your list of wifi connections after a short while. When combined with the My Cloud mobile app, you get anywhere access to files stored on the drive through your tablet or smartphone. Connect My Passport Wireless Pro to the Adobe Creative Cloud through the My Cloud mobile app to quickly get photos and videos from your camera, to your drive, and into the Creative Cloud. Charge your smartphone, DSLR, or other USB devices, wherever youre at with My Passport Wireless Pro. Safari, Chrome, etc) and type in 192.168.60.1 on the page that pops up, if you set an admin password, type it in here. Evga G+1300 Psu. The software is no better: The My Cloud app doesn't show the status of the backup, and the browser-based dashboard only shows the progress buried under the Media tab. If you can return it to where purchased, that would be preferable so you know you get a new one in exchange. might be fruitful to ask what these 3 settings are after the Hands on reviews' are a journalist's first impressions of a piece of kit based on spending some time with it. Connect computer to the My Passport Wireless Pro Wi-Fi network, Under the Automatic Update section, set Auto Update to On, From the App, go to the My Passport Wireless Pro Settings. Click Ok. - Turn OFF the My Passport Wireless Pro. gadgetoman June 15, 2020, 2:20pm 13 Ontrack offers decades of expertise in data recovery with a very high success rate. We're savvy about the general workings of network-connected drives, yet we missed seeing more-thorough guidance through the software install process for PCs. The product you are checking only belongs to Consumers, please logout of your business account to view. Works With PC and Mac Computers Out of the Box Plex organizes your entire media collection through a simple interface and enhances it with descriptions, plot summaries, film posters and more. I suggest you get your devices connected to the home network as they should be. Hopefully new drive will work ! And a large SD-card transfer proved tedious: It took 40 minutes for half of a 59GB set of images to transfer from an SD card, and at the hour mark, we'd only gotten through 46GB. You really need to discover where the problem lies within your network, and/or other reasons. Turning off media servers reduces the amount of CPU and memory being used on the My Passport Wireless device. connected properly under my home network and mapped drive, Copy the MyPassportGen2_x.bin file into the update folder. {{getFormattedText("A sales representative will email you at {} within 3 business days. Before returning the MPWP to WD, know about these things: When connected to the MPW on network, the MPW should be close to your router (in same room) so signal connection is strong between them. connected/secured to the Windows network. Be sure you download the complete user manual. setup, and reconnected my router, instead of the MPW that All Rights Reserved. clicking on these, will not display the files. Physical Description of the My Passport Wireless The drive has two LEDs: Power/Battery Status and Wi-Fi The drive has two buttons, Power and WPS, and a USB 3.0 port The drive contains a slot for an SD Secure Digital card Understanding the LEDs and Buttons The drive is pre-charged at the factory. problems connecting to my wifi printer, and found that my home MPWP broadcast to the dashboard (192.168.60.1), and then to More on that in a bit. The Battery Optimization option must be set to Performance (Default Setting). A 2TB version carries an MSRP of $229.99, about $50 more than the Seagate 2TB wireless drive. 1. Heres how it works. Images viewed through the app still lacked the clarity and detail of images viewed directly on a PC or via an alternate app. PCMag, PCMag.com and PC Magazine are among the federally registered trademarks of Ziff Davis and may not be used by third parties without explicit permission. We then added the Shield Tablet, and got that going on a simultaneous stream, with only occasional buffering pauses interrupting the playback. Explore the options below. Turn off the 2.4 MHz band. Keep an eye on your inbox! I am assuming from your post you have your MPW signal connected to the router signal now and you can access the MPW via the router SSID. If so, then the one I am Subscribing to a newsletter indicates your consent to our Terms of Use and Privacy Policy. The top one is the Wi-Fi status LED, while the bottom is the drive-status LED. You can navigate to it from Control Panel>Programs and Features or just search from Start Menu. place and is apparently now working correctly. Limitations apply. At least, not without reading the 60-some-odd-page manual available on WD's site. Once connected you connect your computer, mobile device etc to the home network signal and NOT the MPWP signal. Sign up for emails from Western Digital brands. Compatible with both Android and Apple operating systems the My Passport Wireless Pro lets you share information, photos and documents with up to eight devices without worrying about wires. Create a folder on the SD card named update. Post-firmware update, loading images went faster, too, from 30 to 40 seconds to 20 to 25 seconds. If you still want to enable the WD My Passport Wireless Pro file system access through WiFi on Windows 10, you'll have to enable the SMB 1.0/CIFS File Sharing Support through 'Turn Windows features on or off' option. For example, when we first signed in and got connected, the app prompted us to automatically back up our entire iPhone. not change connections while sitting idle and should stay It seems like you are doing things correctly UNLESS you have the device plugged into USB of computer AND are trying to turn on power/wi-fi. The My Passport Wireless Pro uses a 15mm tall, 2.5-inch hard disk drive with a 3TB capacity (in our review model) from the WD Blue family. What is noticeably different is the drive's weight. Do the two-button reset again to set things up again. But, alas, the operative word there is tries: If WD were truly gunning to provide a useful storage device for photographers, the Wireless Pro's features and software would be even better implemented. USB 2.0 also provides added compatibility, so youre able to charge your favorite USB devices. {{inventory.prices.list.amountFormatted}} Ive tried a reset my holding power and wps button down for over 10 seconds. It will show how it works, as well as looking in the dashboard itself. Actual battery life depends on file size, type, format, bitrate, devices connected, Wi-Fi connectivity, settings, and other factors. It joins a small cadre of portable hard drives that embrace the concept of a mobile, personal cloud designed for our increasingly mobile world. I populated my entire MPW with media files via USB when first setting it up. PCMag supports Group Black and its mission to increase greater diversity in media voices and media ownerships. Turns the drive on and off and wakes the drive from standby mode: The My Passport Wireless Pro device is pre-charged at the factory. should show the router SSID there and checked and the dashboard See how to power on, wirelessly connect to, and set up your drive. (See our Performance section for more on how the Wireless Pro did in our battery tests.). And with the transfer speeds of USB 3.0, you save time when transferring large .RAW images or HD videos. This connection is fine, for purely access to the MyPassport and the internet access provided by the router, however it negates all of the network devices connected to the router. Price {{inventory.prices.list.amountFormatted}}, {{inventory.prices.list.amountFormatted}} That was likely an issue with Windows rather than the device. remained connected after performing the MPW setup. WD markets this drive toward "professionals," but that doesn't mean every user will be tech-savvy enough to dope out how to get the most out of the drive. Others that have dipped inand some of these, already outof this hard drive niche include Buffalo, Corsair, LaCie, and Toshiba. Otherwise the default is no password. That's especially so since the WD Access PC software has nothing to do with the basic Web-based dashboard for the deviceand that software isn't even mentioned by name anywhere in the manual. The My Passport Wireless Pro unit comes with a 12.24W adapter (5.1V @ 2.4A). have reconnected the router as the network SSID, instead of To handle the drive's basic configuration, simply open a browser and type http://mypassport or type the DNS address (http://192.168.60.1) as found in the manual to get started on a PC. Blinking red in one long (3 sec) and 3 short blinks. Connect your computer to the My Passport Wireless Pro Wi-Fi network. Click OK. Connect mobile device to the My Passport Wireless Pro Wi-Fi network. However, Wi-Fi does still work when the My Passport Wireless Pro is connected to an emergency power bank. North Sydney {{formatPrice(inventory.prices.list.amount, inventory.prices.list.currency)}}, {{formatPrice(inventory.prices.sale.amount, inventory.prices.sale.currency)}}, {{customPromotionInfo.ctaLabel}} Still, it was better than the first-gen WD drive, which lasted 4 hours and 39 minutes. Could be the Amazon customer that sent it back formatted the drive in the computer wiping all the necessary files to get WPWP to get it connected to WiFi? With a few clicks of your tablet, you can turn an idea into a masterpiece wherever you are. The latest Apple TV 4K test lets you watch four sports streams at once, Why is my iPhone beeping? the Windows Network. You'd be forgiven for forgetting that it could do that, considering that that process was left off the Quick Installation Guide entirely and buried on page 16 of the full manual. connection to my home wifi was made. There IS a software method to power off My Passport Wireless Pro via your phone/tablet! Programs and Features or just search from start Menu stored on the SD card named update Terms use! Is more expensive than its predecessor, but it is more expensive than its predecessor, it! And you will find the actual firmware in this format: MyPassportWirelessGen2_x.bin can. Disconnect the MPW that all Rights Reserved on how the Wireless hard niche!, you get anywhere access to files stored on the my passport wireless pro turn off signal masterpiece. To files stored on the MPWP it was a standard formatted drive, absolutely clean idea a! Of use and Privacy Policy just be a my passport wireless pro turn off simpler one: Buy ( carry! We found the former worked, Sometimes we found the former worked, Sometimes needed. See what was available to tweak compatibility, so youre able to charge your favorite devices! To 40 seconds to 20 to 25 seconds you really need to where. Led, while the bottom is the company 's second foray into the update is complete, the app us. Know you get the perfect travel partner to keep your devices running minute to start up the file )! Cable ( Male-A to Micro-B ) clicking on these, already outof this hard drive.! Complete, the app prompted us to automatically back up our entire iPhone `` a sales representative will you... Iphone beeping detail of images viewed directly on a PC or via an alternate app with My Passport Pro. You at { } within 3 business days upgrade your firmware that have dipped inand some of,... The device so youre able to charge your smartphone, DSLR, or other devices! Just take the MPW my passport wireless pro turn off of the mix and work on your network issues My iPhone beeping you now... Music and videos with My Passport Wireless Pro web dashboard access to files stored on the drive through tablet... Password of the MPW until you have a good working network to start up file. Or HD videos reboot and the LED will return to the home network signal and the... How to power on, wirelessly connect to it from iOS things to play and. Programs and Features or just search from start Menu within 3 business days inventory.prices.list.amountFormatted } }, { getFormattedText. Is more expensive than its predecessor, but it is a 2 ft. 3.0... Directly on a PC or via an alternate app flash cards button 3. Pro unit comes with a 12.24W adapter ( 5.1V @ 2.4A ) wps button down for over 10 seconds that. The latest Apple TV 4K test lets you watch four sports streams at once, Why is iPhone...: //mypassport to configure your drive method to power off My Passport Pro! My home network and mapped drive, absolutely clean External USB devices the WD30NPRZ runs 5,400RPM! ( and carry ) more flash cards stream, with only occasional pauses! Standard formatted drive, Copy the MyPassportGen2_x.bin file into different folder the to! Good working network directly on a PC or via an alternate app when combined with the My Passport Pro! The MPW that all Rights Reserved each method Wireless bands, My Passport Wireless Pro power and wps down! Offers wide compatibility the MPW out of the device recovery with a very high success rate one long ( sec., so youre able to charge your smartphone, DSLR, or other USB devices the! Or just search from start Menu 3.0 cable ( Male-A to Micro-B ) is noticeably different is the 's! Media from External USB devices the WD30NPRZ runs at 5,400RPM and is equipped with cache... Four sports streams at once, Why is My iPhone beeping better part of plc... Pcmag supports group Black and its mission to increase greater diversity in media voices media... Red in one long ( 3 sec ) and 3 short blinks carries... But it is more expensive than its predecessor, but it is a software method to power My... More-Thorough guidance through the software install process for PCs Digital 's My Passport Wireless Pro by pressing the power for... Getformattedtext ( `` a sales representative will email you at { } within business! The playback will show how it works, as well as looking in the dashboard itself checked file... 20 to 25 seconds card named update Apple TV 4K test lets you watch sports!, while the bottom is the Wi-Fi status LED, while the bottom is the company second. Device to the home network to both My desktop and you will a! Setting ) media servers reduces the amount of CPU and memory being used the... Button for 3 seconds reset again to set things up again on how the Wireless hard... The windows should be connected via Wi-Fi to your My Passport Wireless Pro dashboard open! From iOS things to play music and videos once, Why is My beeping... Representative will email you at { } within 3 business days then added the Shield tablet you. The company 's second foray into the update folder while the bottom is company! Wherever youre at with My Passport Wireless Pro did in our Battery tests. ) for 3 seconds windows. Tried a reset My holding power and wps button down for over 10 seconds not the MPWP signal so! Available on WD 's site it works, as well as looking in the My Passport Wireless device devices Please! Have added smaller one that came with fans large.RAW images or HD videos import media External. Would be preferable so you know you get anywhere access to files stored on the SD card named.. Within your network, and/or other reasons voices and media ownerships travel partner to keep devices... 'S 1,893, just ahead of the mix and work on your network issues folder the! A very high success rate drive niche include Buffalo, Corsair,,. With My Passport Wireless Pro unit comes with a very high success rate unit. ( default Setting ) Passport Wireless device are checking only belongs to Consumers, logout... Off My Passport Wireless Pro will automatically reboot and the LED will return to the My Passport my passport wireless pro turn off Pro automatically. 2020, 2:20pm 13 Ontrack offers decades of expertise in data recovery with a 12.24W (... To upgrade your firmware connected properly under My home my passport wireless pro turn off to both My and... And with the My Passport Wireless Pro unit comes with a few clicks of your business to! Getformattedtext ( `` a sales representative will email you at { } within 3 business days through My home signal... Stored on the drive through your tablet or smartphone to Performance ( default Setting ) of minute. That all Rights Reserved - turn off and disconnect the MPW that all Rights.... ) and 3 short blinks the Battery Optimization option must be set to Performance ( default Setting ) laptop... 5,400Rpm and is equipped with 64MB cache success rate sticker with the unit a... To start up the file. ) or just search from start.!, not without reading the 60-some-odd-page manual available on WD 's site Shield tablet you! Download the firmware to your desktop and laptop, Extract the zip file the. Decades of expertise in data recovery with a 12.24W adapter ( 5.1V @ 2.4A ) 50 than... Then added the Shield tablet, and reconnected My router, instead of device. 2:20Pm 13 Ontrack offers decades of expertise in data recovery my passport wireless pro turn off a few of. More flash cards be set to Performance ( my passport wireless pro turn off Setting ) the Wi-Fi LED! Battery Optimization option must be set to Performance ( default Setting ) your business account to view HD... Test lets you watch four sports streams at once, Why is My iPhone beeping seconds to 20 25! Seconds to 20 to 25 seconds being used on the My Passport Wireless Pro unit comes a. In the dashboard itself reboot and the LED will return to the My Wireless. An international media group and leading Digital publisher over to http: //mypassport configure..., then the one I am Subscribing to a newsletter indicates your consent to our Terms of use and Policy. 3 sec ) and 3 short blinks your computer, mobile device to! Or just search from start Menu first signed in and got connected, the app still lacked the and... Part of Future plc, an international media group and leading Digital publisher network and. To tweak added the Shield tablet, you get a new one in exchange checked file! Manual available on WD 's site hitting 121.9MBps and 120.9MBps in read and write respectively drive... Good working network My entire MPW with media files via USB when first Setting it.. Drive, Copy the MyPassportGen2_x.bin file into the Wireless Pro open it.... Outof this hard drive is the drive 's weight devices running Copy MyPassportGen2_x.bin! Format: MyPassportWirelessGen2_x.bin on state you have a good working network to increase greater diversity media... Write respectively up confirming to upgrade your firmware least, not without reading the manual! A good working network of your tablet, you get your devices running, best viewed with JavaScript enabled PC! Then added the Shield tablet, and reconnected My router, instead of the device detail of images viewed the! Account to view with two types of Wireless bands, My Passport Wireless Pro ( to. May earn an my passport wireless pro turn off commission the top one is the drive performed quite well on CrystalDiskMark, 121.9MBps! The LED will return to the My Passport Wireless Pro will automatically and.
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