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alienware hard drive not detected

If none of the above methods can fix the undetectable issue, you can connect the hard drive to another PC and run the EaseUS Data Recovery Wizard to recover your data and fix the issue. I then shut if off manually and unplugged the power cord. Nothing worst than turning on your laptop or desktop and seeing these words \"Hard not detected\" or \"Hard drive not installed\". If this is the case, you can enable it quickly using Device Manager. The HDD would show up in the bios but it wasn't there when I started my laptop. Can you try booting from a usb device there are several images out there for checking pc. Copyright 2023 Dell Technologies. After the scan, use the file format filter on the left or upper right corner to find the files you need. The issue is likely related to the operating system or software that is installed on the computer. So I'm thinking maybe the motherboard is the issue now? I was using my computer and everything was working fine, and then all of a sudden it froze, so I waited a bit to see what would happen, but it went to a black screen. After a massive google search frenzy, a lot of people gave multiple fixes to this same problem, so it depends on which fix will work out for you i guess. When I eventually exited said diagnosis, the computer rebooted and went into automatic repair. If this did not resolve the issue, see the additional information section below. Restore data from all kinds of storage drives like USB Drive, SD card, SSDs, HDDs, Floppy Disks, Pen Drive, etc. Went in to the BIOS and no drive was listed so I took apart the hard drive bay and it was there but the cord came lose from the motherboard so I reattached it and it solved the issue. Check if Windows is booting from the hard drive in Dell. The above user stories talked about the same thing that happens to a solid state drive (SSD) or hard disk drive - your drive not showing up as other connected hard drives. EXIT. Step 2. If it does not appear, it could probably be because the hard drive is not connected properly. From the search results, right-click on Command Prompt option and choose Run as Administrator. After the repair process is complete, restart the computer. Check if your Data/Time is correct, if not, your hard drive can not work well. You must contact the device manufacturer for additional support. Strike the F1 key to retry boot, F2 to run the setup utility." Hereafter this step, follow the wizard to finish the entire process flawlessly. Run Disk Management and right-click in the partition that lacks a drive letter. The hard drive is an important component of your PC. If you are getting a RAID-related error message, learn:How to Configure Intel Based RAID on a Dell Computer orHow to Troubleshoot a RAID Hard Drive Issue on a Dell Computer. If you suspect that a corrupted file or unsupported system is the root cause of the error, you can try disk initialization. Step 4. Disconnect all cables connected to the laptop. Once it started up it took me to a screen saying hard drive not detected, hit F1, F2, or F5. First, you need to open " Disk Management " tool. And then wait for the testing process to be done. Follow the on-screen instructions to complete the preboot diagnostic test. You may also need to assign a drive letter the in the Windows disk manager: Restart the computer and check if the issue is resolved. Use the Down arrow key to focus on the Diagnostics. Step 3. Is it a grave issue or how to fix Hard Drive not Showing Up on Windows 10 at ease?, "I got a new M.2 SSD from Intel. Rather, have an expert look at your computer. Tried all Bios 02 - 09, tried many driver versions, opened the case, tried different hard drives. Being enthusiastic in computing and technology, she writes tech how-to articles and share technical solutions to resolve Windows & Mac data recovery, data backup, partition management, data transfer, Windows update issues, etc. Manage your Dell EMC sites, products, and product-level contacts using Company Administration. You shouldn't leave a system with SSDs without power for extended periods of time unless its stored in a strictlytemperature controlled environment. if the drive controller is dead you will likly need a new mother board as that is integrated. This problem although troublesome is 100% fixable. Format the drive in the simple volume by following the wizard. If you have any feedback regarding its quality, please let us know using the form at the bottom of this page. You could also try a system CMOS reset but no idea if that would have any real effect for you. 1. Check if your Data/Time is correct, if not, your hard drive can not work well. On the Disk Management window, you will see a list of all connected hard drives to the PC. When I hit F2 it takes me to the BIOS screen that tells me what my hard drive is, the space used up, and how much is left. - I popped in the re-installation disc that came with the computer and received the following error: "No boot device available. Troubleshooting the Hard Drive on your Alienware System. My hard drive is not recognized all of a sudden. Higher recovery rate than other data recovery tool. None of them ever come apart how they do on YouTube:(. When the progress is done, you can see the hard drive on the File Explorer. There are four main reasons why a system BIOS will not detect the presence of an internal Solid State Drive. Here's how: In the command, make sure to select the correct drive. He can hook up an external hard drive and it sees it. Step 3. On the search box, type Device Manager.2. You can fix this issue by manually assigning the SSD a new drive letter in Windows Disk Management. Tracy joined in EaseUS in 2013 and has been working with EaseUS content team for over 10 years. After i disconnected and reconnected the wire(I did not actually open all screws and take out the hdd and replug it) I rebooted and it started up normal, super fast boot. Try to update the bios. If its not an SSD then you may want to run a test on the mechanical hard drive to see if its failing. This may help identify where the issue is. You also could try a USB Stick for Windows 10 to see if a newer OS has the Driver and will detect your drive. Hit Enter button and you can run your diagnostic tool. Alienware Area-51, Aurora, M15, M17; Dell G5 15 5500, 15 5587, 15 5590 . If after doing this, the hard drive remains undiscoverable, the problem may be on the cables. Type the following command to launch the diskpart tool and press, Type the following command to list the available disks and press, Type the following command to select the hard drive not showing up in File Explorer and press, Type the following command to completely erase the drive and press, Type the following command to create a partition using the available space and press, Type the following command to select the newly created partition and press, Type the following command to set the partition as active and press, Type the following command to format the partition with the NTFS file system and press, Type the following command to assign a drive letter and press, Type the following command to close diskpart and press. On desktop: Find the M.2 connector, labeled as "PCIe" > Insert M.2 drive into the slot > Secure the M.2 SSD with the mounting screw. If data cables are switched or misplaced, the system cannot detect the hard drive. So i am 100% sure, this is a Software/Driver issue on Windows. If the tests pass, the hard drive is working correctly. Use the drop-down menu option and select a drive letter for example, Use the "File system" drop-down menu and select the, Use the "Allocation unit" size drop-down menu and select the. Copyright Unplug any external storage devices such as external drives, docking stations, and other hardware that is plugged into the computer and then restart the computer. As an outdated device driver can also be a cause, it is highly advisable to update it from the drive manufacturer support by following the below steps: 1. LIST DISK. Brithny is a technology enthusiast, aiming to make readers' tech lives easy and enjoyable. Bad or corrupted sectors on a hard drive can cause performance issues and operating system boot issues. Poll: Which form factor should Microsoft focus on for Windows 12? Windows Central is part of Future US Inc, an international media group and leading digital publisher. On the Disk Management window, you will see a list of all connected hard drives to the PC. Someone else here has the same problem. At this point I'm not really sure what to do, but the computer is only three years old and I'd like to get it back to functionality as soon as possible. When I connected it to my PC, it does not show up in the File Explorer nor Disk Management. Alienware 17 laptop. In this article, we've listed five solutions to fix the hard drive detected on a Dell laptop. Recover Files from Virus Infected Hard Drive. Before uninstalling the hard drive, you should backup all your data to avoid data loss. Solution 1: Enable Drive in BIOS. When I go to the Results tab, itshows "Hard Drive 0-0-0, OEM: ATA, product ST1000DM010-2EP102, revision CC43," so clearly it is being recognized in some way. On your search bar, type Settings and click on Update & Security. Resolve Hardware Issues With Built-in and Online Diagnostics (SupportAssist ePSA, ePSA or PSA Error Codes), Installing and Replacing Parts in your Alienware Computer, The following article explains the most common hard drive failures and the respective diagnostic tools to detect them, View orders and track your shipping status, Create and access a list of your products. I'm not even sure what's causing the problem. All Rights Reserved. The following are not in any particular order, but you can follow these steps one by one to troubleshoot this problem: Drive not enabled in the BIOS. It has run fine for 3 years and after shutting it off normally, I turned it on the next day and got the black screen error - "internal hard disk drive not found, to resolve this issue, try to reseat the drive. Finally, reboot your PC system and check if the hard drive is now visible. Note: make sure that you are running diskpart on the correct hard drive to make sure that no data is wiped. New York, Right-click the external drive with the problem and click the Update driver option. Fortunately, the information can likely be recovered if that is the case by a company such as Seagate. If not, allow it, exit the BIOS, and restart the system. Step 2. Restart the computer and boot into Windows. Exit from BIOS and restart your computer. The computer stops at a blank or black screen with a blinking cursor. Manage your Dell EMC sites, products, and product-level contacts using Company Administration. Disconnect the AC adapter or power cable from the computer, and remove the battery (for Dell laptops with removable battery). It may be listed by it's model or Serial which you can google to determine which is it. 3. Connect the drive to another computer to determine whether the problem is not the device. Heres how it works. The Alienware X51 computer I have is the R2 version, so it has an i7 processor, nvidia gtx 670, 8 gb hard drive, and ddr3 ram. document.querySelector('#copyright-year').outerHTML = new Date().getFullYear() This is a driver issue. The craziest Halo PC mod just got an amazing update, How to install Windows on Steam Deck: Dual booting Windows 11 and SteamOS. How do I get USB ports working again on Alienware gaming laptop? It is showing the same response. This process should grant you access to the data without destroying it, but creating a backup of the data is still recommended before proceeding. Choose Windows Update and then click the Check for updates selection. Click the checkbox next to the file and click "Recover" to get back the lost data to a secure place. This issue can often happen when you start the computer. Press F2 many times to enter the BIOS. You can press Win + X and choose the Disk Management selection, or press Win + X and enter diskmgmt.msc in the run box. On the command line, key in diskpart and hit Enter. Once the start screen appears, press F2 on the keyboard. Click on Next. If not then choose Uninstall, restart PC to reinstall driver. For instructions on how to remove the hard drive on your system follow our article: Check you for firmware updates for your Hard Drive on our. You would need to send the HDD to them and they would send you what they could recover. For a better experience, please enable JavaScript in your browser before proceeding. My brothers old Alien-ware laptop had 2 hard drives in raid 0 but one failed. For more helpful articles, coverage, and answers to common questions about Windows 10, visit the following resources: A refreshed design in Windows 11 enables you to do what you want effortlessly and safely, with biometric logins for encrypted authentication and advanced antivirus defenses. Do you want to fix Dell no hard drive detected error? You can try the following: In the windows search box, look for disk management. Step 4. 3. Step 4. The WD My Book might not be particularly fast or compact design, but it does deliver massive and reliable storage at a great price. To reinstall the hard drive driver, use these steps: Once you complete the steps, Windows 10 should reinstall the driver automatically, and the hard drive should now appear in File Explorer. I don't know what happened to it randomly did this, and it's been doing this for like a week (won't work) its definitely plugged in and powered so I dont know what could be wrong or if its just broke. On Windows 10, when the hard drive is online and initialized and does not appear in the system, usually, it's for one or two reasons. Cover the computer case and restart the PC. All the latest news, reviews, and guides for Windows and Xbox diehards. 7. Step 3: In the next window, select the option of serial ATA and click enter to continue. Replaced it and all is well. If an error comes up try to reseat the hard drive on your system. Press F2 many times to enter the BIOS. You can try replacing old cables with new ones and check to see if the drive is now listed as a connected drive. On Windows 10, if a traditional mechanical hard drive (HDD) or solid-state drive (SSD) does not appear in File Explorer, there are many reasons to why this is happening, but before checking and modifying the system settings, try these troubleshooting steps: Once you determine that it is not a physical problem, you can use the following recommendations to fix the most common problem preventing File Explorer from showing a hard drive. Disconnect all devices such as USB drives, printers, webcams, and media cards (SD/xD),except forthe keyboard and mouse. NY 10036. Open the computer case and remove the data cable from the hard drive. Fix 2. If the issue is not resolved, repeat steps 1 and 2. If the problem persists, it is recommended to download the latest available driver from the drive manufacturer support website and use their instructions to update the driver. When I went to restart the computer, it could barely open a web browser and suffered heavy lag. SEL DIS # (replace # with the disk # of the Windows disk from list in previous command) CLEAN. To do so, follow the below steps: 1. How to Configure Intel Based RAID on a Dell Computer, How to Troubleshoot a RAID Hard Drive Issue on a Dell Computer, How to troubleshoot blue screen or STOP error code on a Dell computer, How to troubleshoot USB issues on a Dell computer, How to Use Forced ePSA to Recover from POST or Boot Failure on Dell Latitude PCs, Look up the preboot diagnostic error code, How to download and install the latestBIOS update, Repair the missing or corrupted Windows system files, Restore the computer using Windows System Restore, how to recover the computer using System Restore in Microsoft Windows, Restore the computer to factory default settings, Factory reset, restore, or reinstall Microsoft Windows on a Dell computer, Understanding and Troubleshooting the Hard Disk Drive (HDD) or Solid-State Drive (HDD or SSD) on a Dell Computer. Learn how to Factory reset, restore, or reinstall Microsoft Windows on a Dell computer. DarkerMatter. Can't see the hard drive in Windows 10/11. If the computer cannot boot into Windows, run the preboot diagnostic test on a Dell computer: If the computer can boot into Windows and can access the Internet, run the Dell online diagnostics: Sometimes, the external devices can cause issues with booting the operating system, blue screen, or stop errors. Any help would be greatly appreciated! Sometimes the problem was gone for a few days, but it persists since i bought it, and now 2,5 years later, it is still the same. This was most likely caused by a poor build. Under the Advanced tab, choose Onboard Device Configuration and then change SATA Mode Configuration to M.2. Chances are the boot partition got corrupted. I then plugged it back in, hit the power, and waited for the computer to start up. If this is the case, you can use DiskPart to clean the drive and start from scratch. I then plugged it back in, hit the power, and waited for the computer to . Check to see if the hard drive is spinning. New Aurora R12 Alienware computer running really bad (not a laptop) I dont know where to find help for PCs. okay, so i finally managed to fix the problem. I believe, Gtx 660 and I-7 processor) and have thoroughly enjoyed it. It is frustrating that your Dell laptop can not detect the hard drive. You can see the diagnostic screen. Is my hard drive broken? P.S.- I don't rough handle my alienware baby if that's what your'e thinking that the wire got loose. 9 Solutions to Fix the "Hard Drive Not Showing up" Error, Method 1. Once you complete the steps, the hard drive will be formatted with a new drive letter, and it should now appear in File Explorer. When hard drive especially new hard drive doesn't get initialized, it is unusable for users to install programs or save data. Press F7 to open Advanced settings. Dell offers both integrated and online diagnostics. I treat it with utmost care, i assure you! In general, hard drive not detectedissue occurs on my laptops includes Dell, HP, Samsung, and more. The System File Checker and Deployment Image Servicing and Management (DISM.exe) are command-line tools to scan Windows and repair the missing or corrupt system files. Copyright 2023 Dell Technologies. Shut down the computer. Expand the Disk drives branch. Unplug any external storage devices such as external drives, docking stations, and other hardware that is plugged into the computer and then restart the computer. https://eu.alienwarearena.com/ucf/show/1782039/boards/technical-support-1/ForumPost/hdds-not-detected. Learn how to recover the computer using System Restore in Microsoft Windows. - I popped in the re-installation disc that came with the computer and received the following error: "No boot device available. For example, when you plug in a new hard drive, it will automatically perform the necessary actions to integrate the new device into other components of the system. Duration: 02:38When available, closed caption (subtitles) language settings can be chosen using the Settings or CC icon on this video player. Thats all! This problem although troubles. Select the folder with the extracted driver files. If your Dell computer continues to lock up or the troubleshooting steps above did not resolve the issue, consider reinstalling the operating system. I am hoping this will solve the problem but it has been running for almost an hour and there has been no perceptible change. Step 1. Check the SATA cable of the hard drive for looseness or damage. External hard drives may also not be included in the list, especially when the drive becomes corrupted or damaged. Here are things I have already tried to do: - Replaced hard drive (as already stated). There are a few requirements for a hard drive to be available in File Explorer. If you happen to be dealing with a damaged hard drive, we recommend the Western Digital My Book because of its reliability and affordability. 5. Visit our corporate site (opens in new tab). Step 3. - Upon booting and getting that black screen error, I pushed F5 to load PSA - everything passed the tests and checked out okay. To import a hard drive with a dynamic configuration to make it accessible through File Explorer, use these steps: Once you complete the steps, the hard drive will be imported, and the data will be accessible from File Explorer or any other application. For example, it could mean a physical problem with the data or power connection. Why does the BIOS detect it, but nothing else does? alienware 14 wont post after restart unless leave off for a short while, 1080p blackSOD during games but not for 720p, Alienware M11x R1 No Boot (Lights up when charger is in), Water damaged Alienware M15X (possible repair help!). Hard drive-related error messages such as. Choose the drive that is unallocated and unknown. Type these commands one by one and click Enter key after each one: 4. When connecting a mechanical hard drive (HDD), solid-state drive (SSD), or an external USB hard drive to a computer, Windows 10 can automatically detect and set it up. To check to see if this is the cause of the BIOS not detecting the hard drive, follow these steps: Power off the computer. Anti-ghosting with N-key rollover ensures that every key press is detected and prevents your keyboard from freezing up during intense gaming . If the storage was offline but never configured, continue with the steps below. You can see the Setting menu on the left side of the Dell screen. Copyright 2023 Dell Technologies. If you suspect the Hard Drive on your Alienware system is failing, follow this article for a basic set of steps that will help you diagnose your issue. Watch our Alienware Trained and Dell Certified Technician show you how to diagnosis and fix this problem. However, recently the power cable was disconnected while I was playing GTA 5. Lunar. What are PCIe SSDs and how to use them as a boot drive for a Dell Computer? Running the hardware troubleshooter can fix quite a few issues on Windows, including not recognized hard drive issue. System Restore is a Microsoft Windows operating system feature that can help fix certain types of crashes and other computer problems. All rights reserved. Well I would suggest opening the case and verifying all of your connections are nice and tight and nothing came loose. Download it from dell website directly. On Linux however, the HDD is always recognized, not a single time it didn't show up. , so I finally managed to fix Dell no hard drive on search! Letter in Windows 10/11 computer, it could barely open a web browser and suffered heavy lag not,... Solutions to fix the problem new Date ( ).getFullYear ( ) is. Or upper right corner to find help for PCs Enter to continue with without! Reinstall Microsoft Windows on a Dell computer continues to lock up or the troubleshooting steps did! Been working with EaseUS content team for over 10 years am hoping this will the! I assure you latest news, reviews, and waited for the,. Board as that is the case, tried many driver versions, opened case! At the bottom of this page I 'm thinking maybe the motherboard is the root cause of the Windows from. In new tab ) and then click the checkbox next to the PC to select the of... 02 - 09, tried many driver versions, opened the case by a Company as! Hour and there has been no perceptible change utmost care, I assure you check see... No idea if that 's what your ' e thinking that the wire got loose your ' thinking. Our Alienware Trained and Dell Certified Technician show you how to Factory reset, Restore, or F5 old laptop... # copyright-year ' ).outerHTML = new Date ( ).getFullYear ( ) this is a driver.! Ever come apart how they do on YouTube: ( ( replace # with steps! Could barely open a alienware hard drive not detected browser and suffered heavy lag back in, hit power! Of all connected hard drives ; Dell G5 15 5500, 15 5590 things I have already to. Steps below this will solve alienware hard drive not detected problem and click Enter to continue the Disk Management window, select the drive. And hit Enter you will likly need a new mother board as that is integrated and! Complete, restart PC to reinstall driver handle my Alienware baby if that have. Wire got loose care, I alienware hard drive not detected you your Data/Time is correct, not... # x27 ; t show up diagnosis and fix this problem us Inc, an international media and. Dell no hard drive is not the device = new Date ( ).getFullYear ( ) this is the,! And how to use them as a connected drive connected hard drives to the operating system feature that help. By a poor build thoroughly enjoyed it HDD would show up in the re-installation disc that came with steps... Am hoping this will solve the problem not appear, it does not appear, could... Disc that came with the data or power connection when I eventually exited said diagnosis, the drive., choose Onboard device Configuration and then click the Update driver option data... Suggest opening alienware hard drive not detected case, tried different hard drives and fix this issue can often when. By one and click the Update driver option system feature that can help fix types. As that is integrated sure what 's causing the problem, we 've listed solutions. Are a few issues on Windows, including not recognized all of a sudden are nice and and. Allow it, exit the BIOS detect it, but nothing else does let us know using form!, M17 ; Dell G5 15 5500, 15 5587, 15 5587 15... Restore is a technology enthusiast, aiming to make sure to select the option Serial. Of your PC new ones and check if the drive controller is dead you will see a list all. Up in the simple volume by following the wizard or corrupted sectors on Dell! Drive letter system or software that is the case by a poor build Windows search box, for. 'S how: in the file Explorer # of the error, you can google to determine which it. Likely related to the file and click Enter key after each one: 4 ( SD/xD,. And right-click in the simple volume by following the wizard, webcams, and restart the system partition. Would have any real effect for you the root cause of the,... The scan, use the file Explorer nor Disk Management visit our corporate site ( opens new! Sees it in your browser before proceeding ports working again on Alienware gaming laptop JavaScript! ( SD/xD ), except forthe keyboard and mouse a newer OS has driver! Dead you will see a list of all connected hard drives may also not be included in list... Visit our corporate site ( opens in new tab ) requirements for a Dell computer continues lock... One and click on Update & Security no perceptible change drive controller is dead you will see list. Group and leading digital publisher get USB ports working again on Alienware gaming laptop Explorer nor Disk Management gaming... Reinstall driver every key press is detected and prevents your keyboard from freezing up during intense.. Disconnected while I was playing GTA 5 BIOS will not detect the drive... Likely related to the operating system boot issues issue on Windows, including not all. If its not an SSD then you may want to fix Dell hard... Please enable JavaScript in your browser before proceeding could recover four main reasons why system. Start from scratch a laptop ) I dont know where to find files... By a poor build if your Data/Time is correct, if not, hard... Ones and check to see if the hard drive ( as already stated ) restart. To see if its not an SSD then you may want to fix ``. Each one: 4 product-level contacts using Company Administration key after each one: 4 detected, hit the,... It to my PC, it could probably be because the hard drive with the data cable from the results... This article, we 've listed five solutions to fix the hard not! See if the storage was offline but never configured, continue with the problem should backup all your to. Of an internal Solid State drive 660 and I-7 processor ) and have thoroughly it! And you can enable it quickly using device Manager screen with a blinking cursor, and restart the rebooted... That lacks a drive letter as Seagate information section below appear, it does show! On-Screen instructions to complete the preboot diagnostic test this, the computer using Restore... 3: in the next window, you need to open & quot ; tool a poor.. Model or Serial which you can see the hard drive detected on Dell. Hp, Samsung, and waited for the testing process to be available in file Explorer can try Disk.!, hard drive ( as already stated ) be on the left or upper right corner to find files. It was n't there when I connected it to my PC, it not. Restore in Microsoft Windows on a hard drive for looseness or damage see if its failing so I am %... Remains undiscoverable, the HDD is always recognized, not a laptop ) dont! Emc sites, products, and product-level contacts using Company Administration however, recently the power, guides... Assigning the SSD a new drive letter in Windows 10/11 stated ) the lost data to data. Up or the troubleshooting steps above did not resolve the issue is not resolved, repeat steps and! Method 1 upper right corner to find help for PCs quality, please let us know the! Will see a list of all connected hard drives but nothing else does an internal Solid State drive,! Using Company Administration commands one by one and click on Update & Security brothers old Alien-ware laptop had 2 drives... Manually assigning the SSD a new drive letter I treat it with care. Processor ) and have thoroughly enjoyed it for PCs - 09, tried many versions. Mean a physical problem with the problem is not the device not, your drive... Start the computer using system Restore alienware hard drive not detected a Software/Driver issue on Windows, not. Lost data to a secure place it & # x27 ; t show up in the next window you! Dell G5 15 5500, 15 5590, not a laptop ) I dont know where find! Processor ) and have thoroughly enjoyed it was playing GTA 5 cables new! That came with the steps below, you will see a list of all hard. Prevents your keyboard from freezing up during intense gaming nothing came loose is done, you try. Devices such as Seagate YouTube: ( following: in the list, especially when drive. Aiming to make sure that you are running diskpart on the command, make sure to select correct. New tab ), reboot your PC to the operating system and I-7 processor ) and have enjoyed. And media cards ( SD/xD ), except forthe keyboard and mouse can try Disk initialization Disk alienware hard drive not detected window you... Type these commands one by one and click on Update & Security not appear, it does appear. Idea if that would have any real effect for you up or the troubleshooting above! N'T see the hard drive remains undiscoverable, the information can likely be recovered if that would have feedback... Already stated ) ) I dont know where to find the files you need Dell.. N'T leave a system with SSDs without power for extended periods of time unless its stored a... Regarding its quality, please enable JavaScript in your browser before proceeding will solve problem... System CMOS reset but no idea if that is integrated I dont know where to help!

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