I think you were too polite. Skip to content. While we intend to make every attempt to keep the information on this site current, the owners of and contributors to this site make no claims, promises or guarantees about the accuracy, completeness or adequacy of the information contained in or linked to from this site. She was puffing away on a cigarette. Reddit's automated bots frequently filter posts it thinks might be spam. I apologized but was given a 21/30 to cure the smell (which of course there was no smell in my apartment), so I cured it easily. Today morning, the host contacted me to say that they lost a guest because of smoke + noise from my room. As far as they're concerned, if anyone lit up in the room, and they see evidence of. I told the lady at the desk Iw anted to check out, butI am literally getting stressed out just recounting this unbelievable experience and writing this. more. It has an indoor pool but I think its 4' max - not really deep enough to swim laps or anything. Service in the restaurant was very efficient and welcoming.There seems to be plenty to do in the nearby wine country and we hope to return to explore the area in detail.Check in and out was effiicient, although not over welcoming. Be firm but polite and explain that you did not smoke in the room. https://www.peeryhotel.com/hotel-accused-me-of-smoking/, Appearance Published Date: I told him the same thing- we're here for less than 24 hours on business, we weren't in the room no one smoked in there, can you please remove this ridiculous charge? Cobwebs overhead at the front desk. The beloved Slow Boat Tavern in Hillman City is closing, Our food critic ate 500 tacos around Western Washington to pick his top 30, A perfect hike for spring: Beach, boats and bluffs on Camano Island, Crystal Mountain extends season to May 21; Alpental set to close April 23, Waited too long to get a passport? Christopher Elliott is the chief advocacy officer of Elliott Advocacy, a nonprofit organization that helps consumers resolve their problems. Taxes and fees that are shown are estimates only. Having said all that, your clothing and the cigarette butt itself can stink up a room pretty badly, especially detectable to non-smokers, which is why the hotel may have thought you were smoking in the room. URL: Any information sent through Justia Ask a Lawyer is not secure and is done so on a non-confidential basis only. I tried to explain that no one was in there and that was impossible. Kid paradise but too loud & overcrowded in pool & play area. By Emily Allen Press Herald. And a cigarette butt can and does generally give off an odor, which smokers can be unaware of. The hotel is very clean and the staff were professional. When we saw the hotel from the freeway, we both said 'wow, look at that hotel' only to find that was where we were staying. Still, Red Roof notes that it only charged you half the normal cleaning fee.Related Articles Period. In theory only, probably. The room layout is just plain weird, and very nonfunctional: you cant watch TV from the couch, but you are looking right into the bathroom; no work area (desk) at all; No outlets in the wet bar area; fridge but no microwave. We were given what has to be the worst room in the hotel. The apartment had a kitchen, which I used to cook some meals, and, cooking being cooking, some very small amount of smoke was produced, with no ventilation available. In this article, well dive into how to handle being accused of smoking in a hotel, what your rights are, and ways to avoid these accusations in the future. Airbnb Vs Hotel: Which Is Better For Your Next Vacation? But thats the world we live in. This is a curated list of Hotels near Anaheim that allow you to book a room that permits smoking. We returned to our room at around 2:00 AM and went straight to bed, as we had to wake up and drive 4 hours the next day. If you have evidence to support your claim, such as a non-smoking room receipt or a clean ashtray, present it to the hotel staff. Swimming pool over crowded. Theres generally no punitive damages you can sue for in small claims court. Separately, you disputed the charges on your credit card. Luckily I reviewed my credit card statement and caught it. Can You Smoke Weed In A Hotel? Smoking. Travel Troubleshooter: Lyft charged me $150 for mud stains in a car. You can read more travel tips on his blog, www.elliott.org, or email him at chris@elliott.org. My son loved jet skiing. Your only on-site option is to pay at the restaurant.Stay here if you are really scrimping on dollars, but do not let them put you into room 2015. We hope to have the honor of serving you again should your travels bring you back to Corpus Christi, TX.Sincerely,Orlando A.Case ManagerIHGCare. The best way to avoid smoking accusations in hotels is to follow the hotels smoking policy. The thing is, my partner and I are lifetime non-smokers and we are hardly at the apartment to make any noise anyway. I was just charged $175 for smoking in my hotel room. As does JONATHON [--]. I told the lady at the desk Iw anted to check out, but that there must have been a mistake, There is a smoking charge on my room, and I don't smoke, and nobody smoked in or near this room. I'm very sorry to hear about the problems experienced during your stay. We left the room at around 6PM to meet colleagues at the Omni for dinner, and then go to a video shoot for work. I am a licensed attorney, admitted to practice in state and federal court.I have a nearly 100% satisfaction rating so all that means is that you can count on me to help today. However, for, Read More Understanding The Meaning And Importance Of Accessible Hotel RoomsContinue, Peery Hotel: Your Source for Hospitality Insights, 2023 Peery Hotel - WordPress Theme by Kadence WP, The Hotel Accused Me Of Smoking: A Comprehensive Guide To Handling False Accusations, How To Get A Job At A Hotel With No Experience: A Comprehensive Guide, The Ultimate Guide To 211 Hotel Vouchers: What They Are And How To Get Them, How To Check Out Of A Hotel: A Comprehensive Guide, Why Did My Hotel Charge Disappear? The written 21/30 notice is a first step in the filing of a Unlawful Detainer. Apparently, some readers took offense to that, believing they should be able to smoke in their rooms without consequence. Thank you for the wonderful review! Tripadvisor performs checks on reviews. Can I get a refund? So what went wrong here? Upon arrival, the pool table was closed/broken, the shuffleboard was closed/broken, and the only other games (ping pong and air hockey) were occupied by other guests of the hotel. View out the window is of the back of another building.The entire hotel needs some maintenance. Days Inn by Wyndham Orange Anaheim. They wouldn't listen to me. Smoking. 1 1 Falsely Accused me of smoking and charged me $300 Review of Mariposa Lodge Reviewed October 26, 2020 I've stayed in this hotel several times and until this last one I had a very good opinion of it. But now she's $620 poorer after trying to reserve a weekend at a vacation rental in San Diego. No one was in that room!! Show prices. Came here for "fun" but had to find that elsewhere, Good location for beach - but I wasn't there for the beach, We compared the lowest prices from 13 websites, Holiday Inn Corpus Christi Downtown Marina, an IHG Hotel, We compared the lowest prices from 11 websites, We compared the lowest prices from 12 websites, We compared the lowest prices from 14 websites, Fairfield Inn & Suites Corpus Christi Central, We compared the lowest prices from 15 websites, TownePlace Suites by Marriott Corpus Christi, We compared the lowest prices from 10 websites, We compared the lowest prices from 9 websites, Wyndham Corpus Christi Resort North Padre Island, Holiday Inn Express & Suites Corpus Christi-N Padre Island. This is where the bizarre lies, accusations, ignorance and rudeness from the unqualified staff started. It's not false. It isnt entirely clear why Ace didnt respond to your initial complaint, explaining why it believed the charge was legitimate. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. When I woke up, I got my folio under the door and opened it up, and saw the bill was $441 for one night! by Ariana St Pierre, WGME. If there is anything I can do to help, please feel free to contact me. Not only am I a lifelong non smoker, but I am 7 months pregnant. She said I could dispute the charges with my bank, but there's nothing she could do for me, and she refused to transfer me to a manager. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Taxes and fees that are shown are estimates only. Here are the steps you should take: If you are accused of smoking in a hotel room, the first thing you should do is deny the accusation. Miss Manners: People look when I drive down the street. Your credit card issuer sided with you in the dispute and credited you $100. We chose this because it was a good price for a nice hotel - which it was, the only drawback being it was very isolated from anywhere - don't bother going unless you are driving. Today morning, the host contacted me to say that they lost a guest because of smoke + noise from my room. We often link to other websites, but we can't be responsible for their content. I even told the manager that I'll be sure to let friends know in the future to watch the smells from your bodies. Being accused of smoking in a hotel room can be a frustrating experience. These are smoking hotels but not every room is a smoking room. 15. Hotel Baltic Stralsund: Falsely accused of smoking, lied to regarding to it - See 216 traveler reviews, 116 candid photos, and great deals for Hotel Baltic Stralsund at Tripadvisor. But I didnt do it! A Comprehensive GuideContinue, If youve ever stayed at a hotel, youve probably had the pleasure of experiencing the magic of a clean and, Read More How Much Do Hotel Housekeepers Really Make?Continue, Las Vegas, also known as Sin City, is a world-renowned destination for entertainment, gambling, and luxurious accommodations. I notices a "Smoking Charge" of $200, which I assumed was a mistake, and figured I'd swing by the front desk on my way out and have them take this off. Overall condition in the exterior hallways was poor, and you could see dirt on the walls when the sunlight hit it. I remember bumping into a housekeeper at a hotel as I checked out. We also have your signature upon checking in on the do not smoke registration sheet, unfortunately there will not be a rebate on this transaction," he wrote. DEAR TRAVEL TROUBLESHOOTER: My husband and I recently stayed at the Red Roof Inn in Gallup, New Mexico. I called a manager at the Red Roof Inn. Should you come back in town, please contact me directly and I'll be happy to assist you with finding an appropriate room that suits your liking. We checked in late in the evening. I've never smoked and so I had no problem with this. I loved the beach. After I left the hotel I received an email stating they were charging me $300 for smoking in my room. False accusations can ruin a perfectly good stay and even lead to additional charges. A: If you don't smoke, you shouldn't have to pay a cleaning fee. Review tags are currently only available for English language reviews. I want you to know that we are really enjoying this apt and appreciate your prompt communication. Is that his only option? This was so disrespectful. A few weeks after my stay, I noticed a charge on my American Express card for $250. Can You Stay In A Hotel At 17 With An 18 Year Old? My dog loved the sand dunes on our early morning walk.. If you've ever stayed in a hotel and received a smoking accusation, you know how frustrating it can be to deal with. The fact that it was dragging its feet was not encouraging, but you might have eventually prevailed. Home - FAQ - The Hotel Accused Me Of Smoking: A Comprehensive Guide To Handling False Accusations. I will literally NEVER stay with Holiday Inn again. Stayed in this hotel for WELL under 24 hours for business. I was on the first floor and my room overlooked the marina, which was nice . Applying a $250 fee without any formal notification would have raised my suspicions, too. Show Transcript. Ask Amy: Is my rule about streaming entertainment foolish? Jennifer Scruggs, 35, of Turner . Maine woman accused of smoking crack cocaine outside of vehicle with child inside. Travel | She said we were lucky they only charged us half the fee. Wed, April 12th 2023, 4:12 AM PDT. Travel Troubleshooter: Does Amtrak owe me anything for a forced downgrade? This combined with you saying that the smell of smoke may have stuck to your friend, and you can start seeing why they may believe someone was smoking. We left the room at around 6PM to meet colleagues at the Omni for dinner, and then go to a video shoot for work. Instead, use the ashtray provided or carry a portable ashtray with you. "We so enjoy staying at your hotel. I am literally getting stressed out just recounting this unbelievable experience and writing this. The apartment is comfortable and the host is responsive. Yet to receive any reply. STAY AWAY! It's been 12 hours. Please know that my partner and I are non smokers who chose a non smoking unit for a reason. Most hotels have a smoking policy that prohibits smoking in all indoor areas, including guest rooms and public spaces. Understanding The Intricacies Of Hotel Billing, Can You Have Visitors In Hotel Rooms? We stayed at the hotel for our trip to Sonoma. Therefore, hotels have a responsibility to ensure a safe and healthy environment for all guests. It could have been a housekeeper. I also agree that the $250 is fair. Most hotels have a smoking fee that can range from $100 to $500. Red Roof did respond to you in writing about your complaint. Everything from check in to check out is excellant. But hotels don't necessarily see it that way. But he doesn't smoke. We got there and got checked in, paid them double what Marriott wanted for their room, and got ready to go to work. I notices a "Smoking Charge" of $200, which I assumed was a mistake, and figured I'd swing by the front desk on my way out and have them take this off. Christopher Elliott. It is about 25 minutes from the city of Sonoma, but the road is a back country road that isnt as easy of a drive as the interstate, especially after some wine. Period. 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