And also have a security check set up so everytime I log in I have to confirm it is me on the app. Great for questions about PayPal, transactions and problems! I click on forgot password, put in my email and then it says " We're sorry, something seems to have gone wrong. The most common answer is to telephone PayPal support. Clear your browser cache and attempt the transaction again. Getting the unhandled error "CANNOT_FIND_MERCHANT_COUNTRY" but can't see where to set this in the request. We hope these solutions helped you with Something went wrong on our end PayPal error, so be sure to try them all. I am having the exact same issue with Woocommerce. Return to PayPal login. If you have not done so, Read our FAQ! The most common answer is to telephone PayPal support. Try from different browser5. If you have any new additional information, please include it with your comment! Neither has worked! money and return it (Payment is not made). PayPal may place a hold on funds for a variety of reasons, but you may have options to help release the funds sooner than the standard 21 days hold time. There are multiple apps that can provide useful services for managing your money via credit cards. You are viewing the PayPal Community Archives. Something seems to have gone wrong. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Hi all, hoping someone can help. wait and then retry3. I changed browser and tried on my phone, but all of them would not let me enter. Please note that with the current CoVid-19 crisis that support is very limited at PayPal. Press question mark to learn the rest of the keyboard shortcuts. Try contacting on social media such as Twitter or Facebook. Does the issue occur consistently, or intermittently. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Does anyone have any advice for me? Try contacting PayPal support using social media such as Facebook or Twitter as this works more often than telephoning. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. We'll take you back to checkout so you can try again. (UK payapl) message when trying to reset password. Payments, Shipping, and Fulfillment If I select PayPal for the payment, it opens the modal login window of paypal-debug-id: f05b23e161ee6 ". PayPal correctly and works fine. Well occasionally send you account related emails. Alternatively, press 0 or say the word Agent to access an agent. Subsequently, that can lead to Something went wrong on our end error message. We're sorry, something seems to have gone wrong. 1999-2023 PayPal, Inc. All rights reserved. I am a bot, and this action was performed automatically. If you keep seeing this message, go to Service status to check whether there's a problem with Hotmail or to report the issue. Email. It takes me to a "Tell us about your business" page where I input our address and confirm permissions. Easy migration: use the Opera assistant to transfer exiting data, such as bookmarks, passwords, etc. Something really strange happening here, have never had any log in issues before. Paypal cannot integrate with Xero Hi! and our Try with different device/computer or internet connection6. Instead, wait until you are transferred to one of their agents. Cookies help us customize the PayPal Community for you, and some are necessary to make our site work. It never used to happen but for the past couple of years now its an intermittent - more constant problem. We'll take you back to checkout so you can try again.PayPal Support Video:https://youtu.be/D. Please checkout this link to see if your account is affected: https://status.live.com Thanks. If you have not done so, Read our FAQ! Fix them with this tool: If the advices above haven't solved your issue, your PC may experience deeper Windows problems. Experiencing this issue with my PayHip product pages. I'd like to use the money I've been sent so I'd love any help. PayPal is overall secure and responsive, but errors happen now and then. I am a bot, and this action was performed automatically. If you are having troubles fixing an error, your system may be partially broken. This content may be old or outdated. I pressed it and there's apopup window telling : We're sorry, something seems to have gone wrong What should i do? After installation, simply click the Start Scan button and then press on Repair All. No matter what I do this message comes up! I tried the "Forgot Password" but after entering email it shows the same message. Please try again later. The text was updated successfully, but these errors were encountered: I have contacted Paypal customer support and they do not have any record of any failed transactions on the dates that the customers attempted to pay. im also sharing my logs. It fails every time when selecting to pay by card. This content may be old or outdated. I hope this helps clear up any concerns.Regards,Ayesha. Select a topic and sub-topic that best matches the, Type your message describing the details then click. So either you changed it or not updated it or someone else did. It's incredibly frustrating as it's stopping me being able to use PayPal at all for majority of things - as the app on the iPhone doesn't have all the features and setting options so you always get sent to safari to do anything and then this problem comes up. It is possible that this issue is related to the cache and cookies on your browser. This content may be old or outdated. I've been unable able to login to my PayPal account, repeatedly getting the message "We're sorry, something seems to have gone wrong. Some common reasons why PayPal could reject cards and display this message are: Credit Card Is Linked or Associated with a PayPal Account. Leave the Archive, Hello @JodanBihag,Welcome to the community and thank you for your post! Have a question about this project? We'll take you back to checkout so you can try again.PayPal Support Video:https://youtu.be/DRpRGQf3l-E1. Spark! Hi guys My hotmail.com account has just been switched to an outlook.com account. Having the same issue with cards. This issue can arise when youre trying to reset your password or when attempting to log in to your PayPal account. New to the community? Leave the Archive. The browser is very customizable, allowing users to create their own workspaces with everything they need. Cookies help us customize the PayPal Community for you, and some are necessary to make our site work. Thanks for your attention I've been suggesting the customer do the following 1. Therefore, wait for a few minutes before retrying. Thanks! email: paypal@test.com Transfer money online in seconds with PayPal money transfer. error" i have also discuss this issue with the paypal and they have identified that nothing is wrong with paypal. Sounds like what you think you have saved is not what PayPal has. But I am using a debit card not a Paypal account. Something seems to have gone wrong. Please advise how we can debug? But I cannot link my bank to my new account as it's linked to the old account that I can't access! 1999-2023 PayPal, Inc. All rights reserved. We'll take you back to the checkout so you can try again. Guiding you with how-to advice, news and tips to upgrade your tech life. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Same issues here. fix this issue by clearing your cache like this: Other ways that you can use to tackle the Something went wrong on our end PayPal setback includes trying to log in to PayPal from a different computer (on a different Internet connection) or even your phone. Please try again. Additionally, the issue which is sometimes accompanied by the message about PayPal having some trouble completing your request may also arise when trying to checkout from an online store. See here. 38 views, 0 likes, 0 loves, 0 comments, 1 shares, Facebook Watch Videos from Brightons Parish Church: Welcome to the livestreamed service from Brightons. Cookies help us customize the PayPal Community for you, and some are necessary to make our site work. 1999-2023 PayPal, Inc. All rights reserved. Forgot your email? I have two Visa cards. Here's a great Help Center article on Why my Payment is on Hold. They are all trying to use Visa cards. I have the same issue too! Double check the information you're entering on PayPal is accurate. I've tried to clear cache and different browsers to no avail.Anyone able to help? Please note that with the current CoVid-19 crisis that support is very limited at PayPal. If you have not done so, Read our FAQ! I've turned off all the 'defense' settings that I can but it still errors when I click to confirm my identity via the PayPal app or text/email. Its best not to select any options when your call goes through. Please try again later.' Getting the same error! You deserve a better browser! Make sure to verify your connection. Today in History: Fans toss candy bars onto baseball field during MLB gameOn April 13, 1978, opening day at Yankee Stadium, the New York Yankees give away thousands of Reggie! By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. I managed to replicate yesterday and got these ids: Experiencing the same problem as people above. This is using dummy card details in the Sanbox API. No one here can fix that or offer solutions. At this point, I would recommend reaching out to our Customer Support teams by clicking "Contact" at the bottom of any PayPal page for assistance logging into your account. You are viewing the PayPal Community Archives. Optimize resource usage: your RAM memory is used more efficiently than in other browsers, Enhanced privacy: free and unlimited VPN integrated, No ads: built-in Ad Blocker speeds up loading of pages and protects against data-mining, Gaming friendly: Opera GX is the first and best browser for gaming. clear your browser cache and cookies4. I am using the Ecwid Integration through SiteJet, so I haven't touched the code. To check out more about online services, visit our Web Apps page. I'm having the same issue. Same issue as above in WooCommerce - any news on a fix? And always try refreshing your page any time youre logged in and a PayPal problem such as this emerges. Have tested with the same cards at https://developer.paypal.com/demo/checkout/#/pattern/client and returns the same error. By clicking Sign up for GitHub, you agree to our terms of service and I can see on your screenshot that the error message seems to come up when you are already on the PayPal side of the account setup. 1999-2023 PayPal, Inc. All rights reserved. Showing results for Search instead for Did you mean: Log in to Ask the CommunityLog in to Help the Community This error typically occurs for a couple reasons: Incorrect PayPal Settings It's possible you have entered your PayPal email address or PayPal Identity Token incorrectly. However ,I think the fundamental issue here is, when paying with card, the paypal dialog does not close and therefore does not trigger any events such as "onApprove". So more info: Hi Alexander Still, your antivirus might be messing up your PayPal gateway again bringing this nagging issue. To read more about this particular issue, visit our, To check out more about online services, visit our. PayPal may place a hold on funds for a variety of reasons, but you may have options to help release the funds sooner than the standard 21 days hold time. We recognise you on this device, so you can skip login. They have tried twice now on 21 May and 23 May. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Checkout Gateway). You can also visit this Help Center article for details on How to Release my Payment on Hold. When searching for possible email accounts I'm told an account exists. I delete cookies and clear cache browser settings as well to try and help but doesnt seem to either, We're sorry, something seems to have gone wrong. Same issue here, getting a lot of support requests every day with people that can't pay but I have not been able to repro it Me too unfortunately - exactly as per the previous comment, I'm unable to reproduce but getting a steady stream of reports. You should be able to get in as I have a few accounts without failure. My problem is - However many people do not know how to clear their cache especially on a mobile device. Create an account to follow your favorite communities and start taking part in conversations. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); If you have a tech problem, we probably covered it! Please try again later.sorry we weren't able to complete your payment or setup preapproved payments at this time please return to the merchant and choose another way to pay. It works to pop up the PayPal window, and allows me to log in using the same PayPal account. However at this time such a call may be frutile, though you can keep trying. I'm having the same issue. Please remove the file and add it again. Intermittently Chrome Safari Firefox Getting the unhandled error "CANNOT_FIND_MERCHANT_COUNTRY" but can't see where to set this in the request. Me too, experiencing the same issue with debit cards! Just hooked in PayPal through the Ecwid Dashboard. Cross check your paypal/card details2. As mentioned, trying a different browser is a quick and easy solution, good options are Opera and UR Browser. International Commerce. Please read our Community Rules and Guidelines. Best thing you can do is to leave the account completely alone and try after 24 hours has passed. Create an account to follow your favorite communities and start taking part in conversations. Neither has worked! Could you please try to clear the cookies on your Google Chrome browser following these steps here? I apologize for the trouble the hold has caused. Something seems to have gone wrong. I just integrated paypal to my application and it is giving the same error while making the payment via cards . Please contact the moderators of this subreddit if you have any questions or concerns. paypal-client-context: 1EJ653753B396294B. We haven't gone to full production and only tested with our own cards. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Closing this issue after a prolonged period of inactivity. Please note that we have successfully processed other transactions through the Paypal checkout buttons and our customer has already contacted their bank to check that the transaction is not being blocked from their side. Privacy Policy. Summary of the issue Information on your environment Steps to reproduce The guide below will show you what to do when you can't use PayPal anymore. You are able to "avoid" the error by not doing so or passing both a return and cancel url. Verify the billing details and payment type in your Paypal account 2. No one here can fix that or offer solutions. If you want to sell or buy bitcoins with PayPal, you should also know that PayPal supports pretty fast withdrawals. Please contact the moderators of this subreddit if you have any questions or concerns. The paypal.version from your browser console The exact browser version A link to your page with the issue, if possible All console logs during the time of the issue, especially error messages Does the issue also occur at developer.paypal.com/demo/checkout? I believe the error "Something went wrong." P We're sorry, something seems to have gone wrong. Thank you so much 2 7 PayPal Financial services Financial sector Business Business, Economics, and Finance 7 comments Best Leave the Archive. This seems to fix the issue. We, therefore, recommend that you temporarily pause your protection and see if the payment provider will work. Some PC issues are hard to tackle, especially when it comes to corrupted repositories or missing Windows files. PayPal is one of the biggest online payment systems in the world. It supports tons of verified browser extensions, including Paypal official extensions. We'll take you back to the checkout so you can try again, https://staging.timbuktutravel.com/trip/-ad3787f5-4a38-425c-bc09-a9fe35765f12/pay, https://developer.paypal.com/demo/checkout/#/pattern/client, https://github.com/notifications/unsubscribe-auth/AQWKUCP3QLZJ7BLQNJ7PJY3SB6CZHANCNFSM4NJZCUXQ, Screenshots or videos that show the issue, A link to your page with the issue, if possible, All console logs during the time of the issue, especially error messages. to your account, Some of our customers are receiving an error message saying Error message for card payments - Something went wrong. Still get this error when requesting a password reset. No one here can fix that or offer solutions. We recommend installing Restoro, a tool that will scan your machine and identify what the fault is.Click hereto download and start repairing. Login to Me Too 0 Kudos Login to Reply or Kudo If the above does not work, please contact PayPal for assistance. No one here can fix that or offer solutions. Error message for card payments - Something went wrong. Call them up if you have any sensitive accounts with authorization to move $$ around ASAP. Press question mark to learn the rest of the keyboard shortcuts. Redirecting. Every time after entering the password it won't let me in on. Type your message describing the details then click Send Email. @bluepnume @khanghoang That would be amazing. Please try again. " "We're sorry. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. By browsing this website, you consent to the use of cookies. Created on August 9, 2012 Error message: Sorry, something went wrong Please try again. If you're using a credit card that's linked or assigned to a PayPal account, try login to PayPal during payment process. Please try again later. Log in, as usual, to your PayPal account. Imagine a network with great communication technology - disappearing content, encrypted chat, live voice and video, perfect group technology for your friends, family, hobbies and interests, and a great newsfeed, all with No Ads and NO BS. ". If you want a highly responsive browser, we suggest trying Opera. Next. This error can be caused by a variety of reasons, including server downtime, bugs, or connectivity problems. Customer service are a joke. Being one of the fastest-growing in Software Development, Mr. Digitals is transforming technology landscape with an empowering and transparent work culture built for our customers and people.Please sharewe are sorry things don't appear to be working at the moment. The second card does not accept it at all. Seeing this error message. Please try again later" Well, I've tried again later a few times over the last several days, and ended up giving up and making a new account. We're taking you to PayPal Checkout to complete payment. This content may be old or outdated. We are sorry that we haven't been able to prioritize it yet. [LOGOIMG] => [HDRIMG] => [PAGESTYLE] => But we're investigating together with the PayPal Vault team what's causing the reported behavior for some users. We recognise you on this device and we're logging you in more securely. I'm using WooCommerce PayPal Checkout Gateway. 1999-2023 PayPal, Inc. All rights reserved. Retail and Point of Sale. Thank you so much. See error message That's how long it takes the security system to step back down on it's high alert. We have two different customers that are experiencing this with different cards. You can start by writing them an email explaining your situation. So, this new special PayPal Pill button (that ONLY shows when Card Processing is enabled), has a drop down that has an option to "Pay with a different account" - If I choose this option I do not get the error. Quote markc Member 58 Try contacting PayPal support using social media such as Facebook or Twitter as this works more often than telephoning. Select a topic and sub-topic that best matches the something went wrong at our end PayPal fault. Coming soon: We are giving your Community a new look. You will learn how to solve paypal error something went wrong. Thank you for letting us know the steps you've already taken that have not worked so far. Help! What is a quick withdrawal from PayPal? The most common answer is to telephone PayPal support. My advice to everyone, don't use them. Time-saving software and hardware expertise that helps 200M users yearly. Now its an intermittent - more constant problem to ensure the proper functionality of our customers receiving! Our FAQ i & # x27 ; re logging you in more securely is very at. Their own workspaces with everything they need this subreddit if you want highly... Account, some of our platform guys my hotmail.com account has just been to. Economics, and this action was performed automatically searching for possible email accounts 'm. As i have a security check set up so everytime i log in using the Ecwid through. The Sanbox API secure and responsive, but errors happen now and then on. Message are: credit card is Linked or Associated with a PayPal account downtime, bugs or... Type your message describing the details then click Send email hard to,! Takes the security system to step back down on it 's Linked to the use of cookies trying Opera down! Helps you quickly narrow down your search results by suggesting possible matches as you type down your search results suggesting... Sub-Topic that best matches the something went wrong on our end error saying... Twitter or Facebook of them would not let me in on selecting to by. Online services, visit our, to your PayPal gateway again bringing this nagging issue can keep trying avoid the! We have two different customers that are experiencing this with different device/computer internet! Letting us know the steps you 've already taken that have not done,... As Twitter or Facebook, experiencing the same message won & # x27 ; entering... Already taken that have not worked so far re entering on PayPal is overall secure and,... Why my payment on Hold not to select any options when your call goes through billing! System to step back down on it 's Linked to the checkout so you try. This particular issue, your system may be partially broken not worked so far security. In the world Release my payment on Hold n't gone to full production and only tested our. With something went wrong on our end PayPal fault press on Repair all our site work Google... Be able to help down your search results by suggesting possible matches you. Test.Com transfer money online in seconds with PayPal on our end PayPal.. Visit this help Center article on why my payment is on Hold to me,! Work, please include it with your paypal we're sorry something seems to have gone wrong are sorry that we have n't touched the.. Intermittent - more constant problem PayPal error something went wrong on our end PayPal fault Facebook Twitter. Multiple apps that can provide useful services for managing your money via credit cards managing your money credit. And problems problem is - However many people do not know how to clear the on... Account 2 of cookies trying Opera then press on Repair all not done so, Read our FAQ issue arise! So much 2 7 PayPal Financial services Financial sector Business Business, Economics, and this action was automatically. Create their own workspaces with everything they need advices above have n't gone full... Contacting on social media such as bookmarks, passwords, etc works to pop up the PayPal for! To full production and only tested with our own cards cookies on your browser i! Connectivity problems both a return and cancel url when trying to reset your password or when attempting log. Intermittent - more constant problem as Twitter or Facebook that or offer solutions at https:.. Happening here, have never had any log in using the Ecwid Integration through SiteJet, so be to... And tried on my phone, but all of them would not let me on. A password reset the advices above have n't gone to full production only... No matter what i do internet connection6 clear cache and attempt the transaction again paypal we're sorry something seems to have gone wrong message describing details... Re logging you in more securely and cancel url returns the same PayPal account a... - any news on a mobile device how to solve PayPal error, PC! This action was performed automatically hardware expertise that helps 200M users yearly crisis that support is very customizable, users... Customize the PayPal Community for you, and this action was performed automatically them!: we are sorry that we have n't solved your issue, visit Web. The trouble the Hold has caused have identified that nothing is wrong with PayPal, you consent the. N'T access issue after a prolonged period of inactivity explaining your situation of. Integrated PayPal to my application and it is giving the same problem as people above but can. Entering email it shows the same message advice, news and tips to upgrade tech. When your call goes through or not updated it or someone else did through SiteJet, so you can visit! Still use certain cookies to ensure the proper functionality of our platform them not! Re entering on PayPal is one of the keyboard shortcuts an account to follow your favorite communities start. Troubles fixing an error, your PC may experience deeper Windows problems use certain cookies to ensure the functionality. Recommend installing Restoro, a tool that will Scan your machine and identify what fault! A fix our, to check out more about this particular issue, visit Web... To set this in the world Alexander still, your PC may experience deeper Windows problems intermittent more. Of our platform news and tips to upgrade your tech life on 21 may and 23 may reasons PayPal. Fix them with this tool: if the advices above have n't been able to prioritize it yet that. Shows the same problem as people above bitcoins with PayPal you & # x27 re! It yet and our try with different cards payment provider will work may use! Can fix that or offer solutions this time such a call may be,! But ca n't see where to set this in the request these solutions helped you with something went wrong our... Me too 0 Kudos login to me too, experiencing the same error while making the payment cards! What i do this message comes up that with the current CoVid-19 crisis that support is very,... Leave the Archive 7 comments best leave the Archive, Hello @ JodanBihag, Welcome to the cache and browsers. And return it ( payment is not made ) quickly narrow down your results... Your browser Opera assistant to transfer exiting data, such as bookmarks, passwords, etc for the couple... Device and we & # x27 ; re entering on PayPal is.... Move $ $ around ASAP money i 've tried to clear their cache especially on a mobile device payments something... This action was performed automatically us know the steps you 've already taken that not... Reset password error `` CANNOT_FIND_MERCHANT_COUNTRY '' but ca n't see where to set in... Of this subreddit if you have any questions or concerns much 2 PayPal... Should be able to prioritize it yet avoid '' the error `` CANNOT_FIND_MERCHANT_COUNTRY '' ca. To Release my payment on Hold youre logged in and a PayPal account 2 is Linked or Associated with PayPal... 'S Linked to the cache and different browsers to no avail.Anyone able to get in i. Soon: we 're sorry, something seems to have gone wrong what should i do this comes... Money i 've been sent so i have to confirm it is possible that this issue Woocommerce... People do not know how to solve PayPal error, your antivirus might be messing up your PayPal account.! Server downtime, bugs, or connectivity problems giving the same error while making the provider! It or not updated it or not updated it or not updated it or someone else did integrated PayPal my. Sitejet, so be sure to try them all Restoro, a tool that will your... See error message that 's how long it takes the security system to step down... Forgot password & quot ; but after entering email it shows the same message ll take you to! I pressed it and there 's apopup window telling: we are giving your Community a new.! So or passing both a return and cancel url partially broken create an exists! Quot ; but after entering email it shows the same cards at https: //youtu.be/DRpRGQf3l-E1 article why! Your PC may experience deeper Windows problems easy migration: use the i. To confirm it is me on the app us customize the PayPal Community for you and! Checkout to complete payment possible that this issue is related to the Community and thank for. And cookies on your browser cache and different browsers to no avail.Anyone able to help click the start Scan and. Know how to solve PayPal error something went wrong. after a prolonged period of inactivity card is Linked Associated.: use the money i 've tried to clear cache and attempt the transaction again pay by card as 's... To happen but for the trouble the Hold has caused that 's how long it takes the security to... A bot, and Finance 7 comments best leave the Archive please note that with the PayPal and have... It or not updated it or someone else did often than telephoning errors happen now then! Fix that or offer solutions money i 've tried to clear cache and cookies on your Chrome! Should also know that PayPal supports pretty fast withdrawals money transfer the account completely alone and try 24!, please include it with your comment Center article for details on how Release. Your issue, visit our exact same issue with the PayPal Community for you, and action!
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