Ingo Money reserves the right to recover losses resulting from illegal or fraudulent use of the Ingo Money Service. The $5 promotional incentive will be added to your approved check amount and transaction detail will be maintained in your Green Dot transaction history. The $5 promotional incentive will be added to your approved check amount and transaction detail will be maintained in your Green Dot transaction history. Please check that the funds have been posted to your account prior to resubmitting the payment. Money in your Vault cannot be spent on purchases or cash withdrawals. LEARN MORE Activated personalized card required. Do you need FAST access to government benefits or payroll? In addition, the support page provides other resource links to other Intuit products. You have several options to get help with your Turbo Debit account. car damage, or extra days until you return the vehicle. Call TurboTax customer service faster with GetHuman 888-777-3066 Customer service Current Wait: 114 mins (89m avg) Free: Skip Waiting on Hold Hours: Mon-Fri 8am-5pm PST; best time to call: 8:05am Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up! These authorized funds will be held and unavailable for you to spend until the This might include rent checks to your landlord, the payment to your paper deliverer, or a gift for grandma. Turbo Visa Debit Card has a nationwide network of free ATMs. The balance shown in each alert is current as of the date and time displayed in the alert. Manage your AT&T PREPAID data, text, or international add-ons. TurboTax Product Support: Customer service and product support hours and options vary by time of year. Track your refundIf you are receiving your tax refund on the card, you can track it. We will cancel your current card, transfer the remaining balance to a new card, and then mail it out to you at the address on file. Get customer tech support, pay your AT&T PREPAID amount due, change your AT&T PREPAID plan, check your AT&T PREPAID usage, suspend your service, or manage your AT&T PREPAID orders and subscriptions. Use your personalized card at a bank teller to withdraw cash. Green Dot Bank also operates under thefollowing registered trade names: GO2bank,GoBankandBonneville Bank. Subject to other banks restrictions and fees. request additional documentation to reinstate the card. Opt-in required. Ingo Money is a service provided by First Century Bank, N.A. All of these registered trade names are used by, and refer to, a single FDIC-insured bank, Green Dot Bank. How long does it take to get my personalized card in the mail? Fees on your primary deposit account may reduce earnings on your savings account. See your three numbers that matter most to lenders: credit score, debt-to-income ratio, and income. You can cancel the direct deposit of your federal government benefits at any time, but you cannot change the amount of your federal benefits direct deposit. The security of your personal information is always a priority at Netspend. Click here to contact us. Overdraft fees may cause your account to be overdrawn by an amount that is greater than your overdraft coverage. Yes, with a personalized card you can perform ATM transactions. You could get paid early by direct depositing your government benefits, such as SSA, SSI or Unemployment, or payroll to your Turbo Card account. Many merchants will make sure that your card is valid by holding a $1.00 until they ship the merchandise. This amount may be held for up to 7 days or until the actual transaction is posted to your card. 2.50% Annual Percentage Yield (APY) as of October 2022. After, the personalized card will be sent to their home address within 7 to 10 valid business days. Is there a limit to how much money I can set aside in my Turbo Card Vault? than the actual cost of the rental car. Green Dot Mobile check deposit: Active personalized card, limits and other requirements apply. Unemployment, or payroll to your Turbo Card account. Green Dot P.O. Credit score calculated based on FICO Score 8 model. Active GO2bank account required to receive eGift Cards, eGift Card merchants subject to change, as well as the percentage of cash back from each merchant. Get the "why's" behind your credit score with insights to help you improve. See, Green Dot Mobile check deposit: Active personalized card, limits and other requirements apply. Deduct From Your Federal Refund: A $40 Refund Processing Service fee applies to this payment method. If you have a complaint about a prepaid account, call the Consumer Financial Protection Bureau at 1-855-411-2372 or visitcfpb.gov/complaint. For additional information about Annual Percentage Rates, fees and other costs, see the, Interest paid quarterly on the average daily balance of savings during the quarter up to a $5,000 balance and if the account is in good standing. How can I check the balance on my turbo tax debit card? What is the TurboTax phone number? Please see the TurboTax FAQ below for more information on the Turbo Card. APY may change before or after you open an account. If check is requested, North Lane delays. If you need to create or reset your account for your TurboTax, QuickBooks, Mint, or accountant product, you can find the following links to be helpful: Have you received a suspicious email? Legal Info. Ask questions and learn more about your taxes and finances. Where can I download the Turbo Card mobile app? How can I pay my rent, my utilities, or other bills? The Send Money feature is limited to U.S. residents. Visit irs.gov/refunds or call the IRS Refund Hotline at (800) 829-1954. This means that you might not have access to these funds for as long as 90 days. file a report if you do not recognize a recent purchase in your transaction history. Account must be in good standing and chip-enabled debit card activated to opt-in. Use your mobile phone to get important account information like account balance, transaction history or even nearby ATMs. Prepaid Card/Virtual Card valid for up to 6 months; unused funds will forfeit after the valid thru date. Active, personalized card required. How long should I keep my check after I submit it? Eligibility criteria applies. Fees on your primary deposit account may reduce earnings on your savings account. 2.00% Annual Percentage Yield (APY) as of October 2022. Florida, Illinois, Minnesota, New Jersey, and West Virginia are excluded from Credit Card Bill Pay transactions. Early direct deposit availability depends onpayor type, timing, payment instructions, and bank fraud prevention measures. Some credit balances aren't eligible for a payment refund and will apply toward your future monthly charges. Enroll now. See your Cardholder Account Agreement for details. Opt-in required. Box 5100 Pasadena, CA 91117. I am sure some customers just give up. With that other banking app (chime) it took literally 12 days to get a nw card from them! APY may change before or after you open an account. Card balance limits apply. Overdraft fees may cause your account to be overdrawn by an amount that is greater than your overdraft coverage. Turbo Tax Card FAQ'shttps://turbodebitcard.intuit.com/help-faq-s#usingthecard, You can sign in to your account to check your balance here: Turbo debit card. You can also log in any time and check your transaction history. Box 1070, West Chester, OH 45071 or call us at (888) 285-4169 as soon as you can if you think an error has occurred in your account. Note: Ingo Money check cashing service is not available within the state of New York. See, Interest paid quarterly on the average daily balance of savings during the quarter up to a $5,000 balance and if the account is in good standing. Active personalized card required. Fees on your primary deposit account may reduce earnings on your savings account. Get in contact by leaving a message with our. Use your card everywhere Visa Debit is accepted in the U.S. Download the innovative app to track your account 24/7, stash extra funds in your Vault, slide for balance, pay bills anytime, get direct deposit info and find free ATMs. When notifying us, you will need to tell us: (i) your name and card number; (ii) why you believe there is an error, and the dollar amount involved; and (iii) approximately when the error took place. How much of my pay can I elect for direct deposit? You can also call 888-285-4169 for more personal or advanced help. Early direct deposit depends on deposit verification. All third-party names and logos are trademarks of their respective owners. Why does the balance on my account alert differ from what is shown online and over the automated telephone service? See app for free ATM locations. You may only transfer money in or out of the Vault 20 times per day. See Deposit Account Agreement (PDF) for terms and conditions. Limits, qualifications, and enrollment requirements may apply. Apple, the Apple logo, and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries. Let us , See Also: Customer Service Preview / Show details, I have my card. Limits apply. 2.00% Annual Percentage Yield. We recognize these are very difficult times, but please know that Turbo Card is here to provide the financial services you depend on every day. If there are not enough funds to cover the payment, you will see a message that the payment was declined. Posted transactions are purchases, bill payments, and credits that have been processed by the merchant's bank. *, Deposit cash at the register of 100,000+ retail locations nationwide, including 7-Eleven, CVS, Dollar General, Rite Aid, Walgreens, Walmart and more. Seefdic.gov/deposit/deposits/prepaid.html for details. The Money Vault is available with the Green Dot Visa Debit Card and Pay As You Go Visa Debit Card. Deposits under any of these trade names are deposits with Green Dot Bank and are aggregated for deposit insurance coverage up to the allowable limits. Call our Direct Deposit hotline at (800) 619-0901. Turbo Card may not be used at certain types of merchants such as casinos and gambling web sites. TurboTax will then deduct the $500 advance. Visit https://www.fdic.gov/regulations/resources/rates/to learnmore. Ingo Money is a service provided by First Century Bank, N.A. This website contains hyperlinks to websites, which are not operated by Green Dot. See our instructions above on how to login to your Turbo Debit card account. You can also Live Chat with us 6am-6pm PT, Monday - Saturday or call. How do i talk to a live person in customer care for my turbo debit card? If youre having difficulty logging in, please call (888) 285-4169 to , See Also: Contact Support Preview / Show details, AT&T Official Site - AT&T PREPAID help options. Contact Green Dot Bank by calling (888) 285-4169 or the number on the back of your Card, by mail at P.O. Watch out for scammers. Why? you are expecting, its because we havent received the payment instructions from your employer or benefits provider.If you are concerned about the status of your direct deposit, follow these steps: To cancel your direct deposit, you must contact your employer or the payor of your benefits. Lol! Reload your card and use it anywhere Visa debit cards are accepted in the U.S.There are many easy ways to add money to your card. APY may change before or after you open an account. Came back running to intuit! There are many convenient ways to get your most updated balance and transactions: How did my transaction go through even though I didnt have enough money on the card? To access the money you have set aside, simply transfer it from your Vault back to your card by logging in to TurboDebitCard.com or using the Turbo Card app. For general information about prepaid accounts, visit cfpb.gov/prepaid. Call us Contact Customer Support at (866) 795-7597 5am-9pm PST, 7 days a week. Deposit Account Agreement (Refund Advance). Overdraft fees may cause your account to be overdrawn by an amount that is greater than your overdraft coverage. Just follow these simple steps: TIP: Ask your payroll, how long itll take them to set up your direct deposit. APY may change before or after you open an account. Its important to note that merchant names or locations for your transactions may not look familiar. Overdraft fees may cause your account to be overdrawn by an amount that is greater than your overdraft coverage. Fees may apply. Early tax refund deposit applies to federal tax returns filed directly with the Internal Revenue Service (IRS) and depends on IRS timing, payment instructions and bank fraud prevention measures. You will not be charged for a replacement card or check, standard fees will be waived or refunded to you. Turbo Debit maintains a robust online FAQ that addresses many common questions. You can also submit a fraud claim or ** What else can this account do?Find out at TurboDebitCard.Intuit.comMonthly and other fees apply.See Deposit Account Agreement for details. Monthly fee waived whenever you receive a payroll or government benefits direct deposit in the previous monthly statement period. 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