A)chronemic D)an interaction between people who share similar characteristics The CEO intentionally uses a vague term for "layoffs," while the department head is direct. E)touch, The space 4 to 12 feet away from a person is defined as __________. B)Your rate and speed of speech E)representative example. E)negation. C)dialogue She hasn't been seeing her family or friends, nor has she been getting out of the apartment. D)ability and interest D)instructions D)Win-win Various communication behaviors can signal that we are communicating mindfully. E)Either or, ________ refers to the believability of a speaker. E)reflected appraisal. B)certainty E)concentrate on your performance, According to the textbook, which two components must a speaker consider when analyzing a speaking situation? E)Establish the importance of your topic to your audience. B)self-realization B)Competence c. It is an ongoing process without beginning or end. This is an example of what type of problem solving? A)Participant D)a statement of emphasis Complete the following sentence: "Communication is _______.". B)chain network b. Communication always requires complete understanding. E)Bonding stage, ___________ is the process of deliberately revealing information about oneself that is significant and that would not be normally known by others. As you build a repertoire of communication knowledge based on your experiential and classroom knowledge, you will also be developing behavioral competence. D)Library catalog C)Contradicting A)ask for Jon's gym membership to be revoked Which of the following statements about communication competence is true? C)self-fulfilling prophecy C)focus A)self-denial Still, he expects that he will have a horrible time. E)"We" statements. See the answer b. Some communication behaviors indicate that we are not communicating mindfully, such as withdrawing from a romantic partner or engaging in passive-aggressive behavior during a period of interpersonal conflict. And now youre starting to do the same thing, which is to notice and reflect on your communication more. Instead, we learn by observing others and through trial and error with our own nonverbal communication. Communication makes thinking things easier people can understand each other thoughts and ideas easily, communication is the best way to make a relationship with other people. Julia told Kacie that Taylor was "loaded." E)Almanac, When you picture yourself presenting a successful speech before you give it, you are using __________. Suddenly, she gets frustrated because she assumes that her mom isn't listening to her. E)sincere question. C)To fulfill the requirements of a project E)controlling, Every _______ involves an expressed struggle between at least two interdependent parties who perceive incompatible goals, scarce resources, and interference from other parties in achieving their goals. B)Equivocation C)Post hoc, propter hoc D)Charisma A)The information is not relevant. As project manager, David kept in contact with everyone during the course of the project and tried to keep the group on track. B)knowledge and attitude C)passive aggression B)decreasing topic relevance Which of the following best characterizes the relationship between culture and cocultures? C)space In terms of psychology, a persons mood, stress level, personality, and level of communication apprehension (level of anxiety regarding communication) affect competence (Cooley & Roach, 1984). B)conflict C)Memory E)passive ambiguity, When communicating with person who has disability, you should __________. B)Experimenting stage E)Personal and interpersonal, We often seek out people who can give us rewards that are greater than or equal to the costs we encounter in dealing with them. 42. But you have to be prepared to put in the time to improve; for example, it takes effort to become a better listener or to give better feedback. Practice is a speakers best friend. For example, you might know strategies for being an effective speaker, but public speaking anxiety that kicks in when you get in front of the audience may prevent you from fully putting that knowledge into practice. d. Communication is only used to exchange information and to meet needs. A)1 or 2 d. illustrates that our culture is more advanced than that of the !Kung. A)offer his or her own unique interpretation of the speaker's remarks A)Book B)Slang C)reward contributions to group goals and well-being A)Establish the importance of your topic to your audience. E)Charisma, The Language of Composition: Reading, Writing, Rhetoric, Lawrence Scanlon, Renee H. Shea, Robin Dissin Aufses, Edge Reading, Writing and Language: Level C, David W. Moore, Deborah Short, Michael W. Smith. During the course of the argument, Chelsea reveals that she is upset with David because he spends too much time at work and not enough time with her. c. Performative competence refers to the ability to produce appropriate communication while process competence refers to the cognitive activity necessary to generate performance. Jane promises her mother that she will clean her room, then repeatedly fails to fulfill this promise. A)fact D)Prolonged eye contact Initially, a person's motivation for communicating with people from other . Michael and Brooke's behavior best exemplifies __________. E)Social Exchange Theory. Communication is influenced by ethical implications . E)spontaneity. E)Topic and occasion, Which of the following types of speeches is planned in advance but presented in a direct, spontaneous manner? B)She wasn't putting effort into her work. Since we communicate in many different contexts, such as interpersonal, group, intercultural, and mediated, we will discuss more specific definitions of competence in later sections of the book. How do online support groups differ from face-to-face supportive encounters? E)point of reference, The rule of simplicity states that visual aids ________________. E)Symposiums, "Reflective thinking" refers to __________. B)must be appropriate to all the components of the speaking situation D)Height and width B)emblems B)value This will help bring the concepts to life and also help you evaluate how communication in the real world matches up with communication concepts. E)avoid common expressions such as "see you later" or "did you hear about that". Using the term salesman rather than sales representative is an example of __________. A process whereby humans collectively create and regulate social reality. She says she feels abandoned and lonely and needs support. B)indirect communication C)ability and attitude B)establish explicit rules and norms Families are like fudgemostly sweet with a few nuts." ", To effectively paraphrase a message, one should _________. I'll be back before you know it, and then we can spend some time together. B)To be a competent communicator, one must have complete understanding of a situation. Everything I like seems to go against their values. answer choices It is the ability to use language appropriately in real situations. |Score 1| yumdrea |Points 52802|. What type of speech would you be giving? A)The first sentence because it is clearly expresses a though. You notice that the park is quite busy today. When we are searching for words to express an idea, we are involved in the process of __________. C)Depth and height E)Bill wants to control Joe. E)tolerate people who don't fit the norm, Feelings of confusion, disenchantment, loneliness, and homesickness following entrance into a new culture are collectively known as __________. D)sexist language A)Ad hominem C)Nominal b. a. C)Maintaining social distance What's the problem?" c. For two people to communicate they must agree with one another. D)Identify your problem and unmet needs. Morreale, S., Rebecca B. Rubin, and Elizabeth Jones, Speaking and Listening Competencies for College Students (Washington, DC: National Communication Association, 1998), n.p. C)policy A)status language Credibility refers to the speaker's true character and competence, notmerely to the audience's perception of the speaker. E)Insulated listeners, Emily is having serious problems with her family. There was a lack of interaction among team members. What would be the best way for Jamal to respond to this statement? For example, a salesperson who watches his customer's facial expression while describing a product is sending and receiving messages at the same time. Since this book focuses on communication in the real world, strategies for developing communication competence are not only limited to this section. Since then everyone has been enthusiastically working on their own to complete assigned tasks. D)"Well, you know what they say. D)Passive-aggressive E)Avoidance, Writing a firm letter to a harasser insisting that the behavior stop is an example of which of the following styles of conflict? E)Authoritarian, Which group role reconciles disagreements and reduces tensions by giving group members a chance to explore their differences? A)10 percent E)group, Yelling "Shut up!" b. Sarah lacks confidence and is therefore very inconsistent in her personal style. E)The information is not accurate. a. B)counterfeit question Vocal fry. A)wheel network C)After forming an initial opinion, we tend to interpret a person's behavior in ways that fit our expectations. c. . D)topic D)Emotional evidence A)Accenting C)currency B)Direct aggression The lack of face-to-face contact in online communication often causes ________, which may make it easy to respond aggressively, without considering the consequences. We have already defined communication, and you probably know that to be competent at something means you know what you're doing.When we combine these terms, we get the following definition: communication competence refers to the knowledge of effective and appropriate communication patterns and the ability to use and adapt that knowledge in various contexts (Cooley . E)you cannot effectively collect demographic information about your audience, the data collected might not have as much credibility as published evidence, Your teacher unexpectedly asks you to get up and tell the class about your trip to Europe. A)objectivity A)The dominant culture determines the overarching characteristics of a coculture. E)Running on a treadmill, deciding where a family should stop for dinner, One strategy for managing debilitative communication apprehension is to __________. One of her members, Jon, has started an exercise routine that involves lifting dumbbells while he runs on a treadmill. This is just the beginning of our conversation about communication competence. E)Manuscript, Which of the following delivery aspects would likely have the greatest impact on your facial expressions? C)Jargon E)reinforcement, Which of the following options is an example of majority control in a group? B)Attraction Theory A)Nonassertive B)evading the question B)consensus One of her classmates congratulates her, to which Lisa responds, "It was just dumb luck. C)5 or 6 Julie says to her mom: "Why aren't you listening to me? B)The impressions we develop when we first meet a person never change. D)Alex's mother asks him to clean his room and he lashes out, telling her to "shut up." Despite the fact that no guidelines for or definitions of competence will be applicable in all situations, the National Communication Association (NCA) has identified many aspects of competence related to communication. D)Equivocal B)Catharsis According to researchers, on average, what percentage of information can a person remember after immediately hearing it? A common communication pitfall that is an obstacle on many students roads to communication competence is viewing communication as common sense.. Which of the following is the best example of role competence? Which to the following statements are true. Getting integrated: Evaluate your speaking and listening competencies based on the list generated by the NCA. Which of the following elements is essential in the introduction of an informative speech? C)She was receiving too much information at once. ", "It sounds like you aren't too keen on the idea of me going on this trip. B)personal distance Competence involves knowledge, motivation, and skills. D)Presidential elections in the United States A)Both statements use emotive language. Research on public speaking anxiety has focused on three key ways to address this common issue: systematic desensitization, cognitive restructuring, and skills training (Bodie, 2010). D)force field analysis To help colleges and universities develop curriculum and instruction strategies to prepare students, the NCA has defined what students should be able to do in terms of speaking and listening competencies by the time they graduate from college: These are just some of the competencies the NCA identified as important for college graduates. A)Relative B)the information gathered from the survey will likely be inaccurate In regards to competence, we all have areas where we are skilled and areas where we have deficiencies. In summary, although we have a clear definition of communication competence, there are not definitions for how to be competent in any given situation, since competence varies at the individual, social, and cultural level. Chapter 1: Introduction to Communication Studies, Chapter 6: Interpersonal Communication Processes, Chapter 7: Communication in Relationships, Chapter 11: Informative and Persuasive Speaking, Chapter 12: Public Speaking in Various Contexts, Chapter 14: Leadership, Roles, and Problem Solving in Groups, Chapter 15: Media, Technology, and Communication, Chapter 6 Interpersonal Communication Processes, Chapter 12 Public Speaking in Various Contexts, Next: Chapter 2: Communication and Perception, Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License. B)self-serving bias Second, commit to using the knowledge you gain in this class to improve your communication and the communication of those around you. B)legitimate power B)vocal citations d. It allows us to control those around us. Getting integrated: The NCA notes that developing communication competence in speaking and listening will help college students in academic, professional, and civic contexts. B)cohesiveness The second part of the definition of communication competence that we will unpack is the ability to use. Establish the importance of your topic to your audience. A)fact B)A proposal for a specific plan of action to address an issue An economist not affiliated with any political party cites data saying that the same ranchers "have sustained a 5% increase in taxes when purchasing feed." D)The unknown area B)Impromptu Research shows that the notion that men and women communicate in dramatically different ways is _________________. B)deception C)substitution B)Alex promises his father that he will clean his room and cleans it. C)Argumentum ad verecundiam Which of the following statements is true of an instrumental style of communication? C)Provide audience with a memory aid c. is a ceremony in which the !Kung prepare for war. Think of a person you know who you think possesses a high level of communication competence. C)Isolate For example, we are explicitly taught the verbal codes we use to communicate. This is where you know what you should be doing, and you realize that youre not doing it as well as you could. Cognitive competence can also be developed through instruction. B)Self-expression E)Reliability, ________ is the process of motivating someone, through communication, to change a particular belief, attitude, or behavior. D)maintenance roles Learn more about how Pressbooks supports open publishing practices. B)3 to 5 Today, at school, Lisa finds out that she received a high grade on her history exam. The speakers express emotions. A)cohesiveness C)Bill respects Joe. E)post hoc, propter hoc, If someone's leg begins to ache before it rains, and he assumes that the pain caused the rain, this would be an example of which fallacy? D)Shared activities A)brainstorming A stereotype is essentially a (n) __________. C)Public speaking We have already defined communication, and you probably know that to be competent at something means you know what youre doing. C)Withholding a. a. it statements . B)Finishing the last sub point in your outline succinctly The content is fragmented and the individual sections don't fit together well. E)Indirect communication, Suppose that two children are fighting over a toy. D)argumentum ad populum A)Jane promises her mother that she will clean her room, then repeatedly fails to fulfill this promise. When we combine these terms, we get the following definition: communication competence refers to the knowledge of effective and appropriate communication patterns and the ability to use and adapt that knowledge in various contexts (Cooley & Roach, 1984). Am I right? E)comprehension and goodwill. A)"I appreciate you letting me go and for being so understanding about this." D)use nervousness to your advantage B)Describing the problem 4. Question: Which statement about communication is true? Apply the concepts we are learning to your life and find ways to make this class help you achieve your goals. For her speech, Maria wants to persuade her audience to adopt pets from animal shelters. B)prejudice Example 1. imbroglio imbroglios\underline{\text{\color{#c34632}imbroglios}}imbroglios. C)exaggerated B)Students line up outside classrooms shortly before lectures What anxieties do you have regarding communication and/or public speaking? c. Communication is influenced by ethical implications. A)self-fulfilling prophecy Even though I know they love me, they don't accept me for who I am." Which of the following statements about the symbolic nature of communication is NOT true? E)Describing the setting, _________ is an error in logic. B)Linguistic tensions E)She was having a problem with physical noise. Jeff will go to the party, sit by himself on the couch all night, and have a miserable time. 3 (2009): 260. d. The ability to monitor ones behavior as it unfolds. A)attraction To be a competent communicator, you should have cognitive knowledge about communication based on observation and instruction; understand that individual, social, and cultural contexts affect competence; and be able to adapt to those various contexts. A)Altruistic lie C)Demonstrative Select all that apply. C)not listening A)reject individuals who are different from them C)Win-lose When you arrived you stated, "Sorry I am late, I'm a terrible navigator." D)recruit several other gym members to confront Jon Lisa doesn't see herself as being very smart. In most cases, we can consciously decide to work on our deficiencies, which may take considerable effort. A)Who is involved? C)Children of immigrants living in America who are not immersed in American culture, embodying, instead, the customs and communication of their parents' homeland C)Students pack their bags to leave as soon as lectures end E)Persuading someone for your own benefit. C)inference C)Grammatical tensions The speaker uses colourful language to elaborate on needs and wants. C)Character C)dysfunctional roles D)Panel discussions E)The grandchildren of immigrants who no longer identify with the customs and communication of their grandparents' homeland, Children of immigrants who are immersed in American culture while still identifying with customs of their parents' homeland, Individuals will be more likely to have positive intercultural attitudes and relationships if they __________. E)To save your audience from having to read further, to demonstrate the credibility of your source, Many teachers suggest that your __________ should have just enough information listed to jog your memory but not enough to get lost in. Everything will be alright." B)racist language To address the situation through dialogue, Tanya should __________. D)Repeating Which of the following statements about communication competence is true? A)beginning and ending Which of the following is the first step in win-win problem solving? d. Meanings are in words. If someone talks about a dream or fantasy, they are not actually communicating. A)Behavioral tensions On the first day of college algebra you tell the student next to you, "I bet I'll get a D in this course." Better information = higher confidence. B)problem-solution The cognitive elements of competence include knowing how to do something and understanding why things are done the way they are (Hargie, 2011). C)Lisa is shaping the situation to fit her self-concept. E)Smiling, Which of the following behaviors has been identified by researchers as one of the main ways people indicate attraction? D)She was having a problem with psychological noise. D)Persuasion B)A tour guide leading tourists around a city A)critical statement After reviewing the contributions, though, it's clear that the project is not coming together. Alicia spends all day at work on the Internet and then all night on social networking sites looking at the many interesting things her friends have been doing. E)Coordinator, Which leadership style relies on legitimate, coercive, and reward power to influence others? 4.1 Principles and Functions of Nonverbal Communication, 5.4 Listenable Messages and Effective Feedback, 6.1 Principles of Interpersonal Communication, 6.2 Conflict and Interpersonal Communication, 6.3 Emotions and Interpersonal Communication, 6.4 Self-Disclosure and Interpersonal Communication, 8.2 Exploring Specific Cultural Identities, 8.4 Intercultural Communication Competence, 9.2 Researching and Supporting Your Speech, 10.2 Delivery Methods and Practice Sessions, 12.1 Speaking in Personal and Civic Contexts, 14.1 Leadership and Small Group Communication, 14.3 Problem Solving and Decision Making in Groups, 15.1 Technological Advances: From the Printing Press to the iPhone, 15.2 Functions and Theories of Mass Communication, 16.3 New Media, the Self, and Relationships. B)Non-assertion D)neutral A)Stating your personal opinion. E)develop positive in-group attitudes. B)Cause-and-effect D)Describing the speaker D)language It's easy to stop communicating. Jeff does not like parties and would prefer not to go. C)speaking notes B)The team lacked a clear and consistent goal structure. Operations Management questions and answers. People from an uncertainty-accepting culture would be more likely to __________. The concept of communicative competence (a term coined by linguist Dell Hymes in 1972) grew out of resistance to the concept of linguistic competence introduced by Noam Chomsky. c. Ollie is sensitive to context and is perceptive. A)"It" statements How do the statements compare? Take deep breaths. D)"Maybe you can spend some time with your sister while I'm away. E)Waiting for the audience to applaud your speech, reviewing the points you made in your introduction, A (n) __________ is a specific case used to demonstrate a general idea. Communication competence is needed in order to understand communication ethics, to develop cultural awareness, to use computer-mediated communication, and to think critically. E)overgeneralization, The domain name of a website can give you valuable information about the website's __________. E)Humor, You tell a friend, "You must be busy. C)complex ideas B)Occasion and speaker B)Aggressive A)Pseudo listener Civic contexts? Write A if the action verb in each sentence is in the active voice and P if it is in the passive voice. A)sympathy D)Students stay in class after lectures have finished So, to get started on your road to competence, I am proposing that you do two things. E)Lisa is engaging in self-fulfilling prophecy. Rodrigo's family is interacting through a __________. C)pragmatic language Which of the following is the best example of message competence? We all know areas where we could improve our communication, and taking this class will probably expose even more. B)communication patterns Question 3 options: Communication relies heavily on symbols like words, behaviors, and messages. A)making a thesis statement If someone talks about a dream or fantasy, they are not actually communicating. E)Order your points in the way that they will be easiest to understand and remember. In many introductory communication classes that I teach, a student usually says something like You must be really good at this stuff since you study it and have been teaching it for a while. At the same time students assume that I have a high level of communication competence, they are hard on themselves for being at the stage of conscious incompetence, where they catch themselves communicating poorly in regards to a concept we recently studied. In terms of physiology, age, maturity, and ability to communicate affect competence. Judy did not correctly complete a task that her supervisor had given her. When we say that we create reality through communication, we mean: Which of the following statements is true about competence? False . C)Social harmony D)reflective response B)problem-solution D)Passive aggression Jeff is invited to a party at his best friend's house. A)Mentioning the research you didn't have time to do E)Situational, Which type of follower is energetically and passionately engaged but sometimes has difficulty compromising and getting along with others? More communication is better. A speaker's credibility is based on her or his reputation rather than onwhat happens during a speech. Paul Shanks Communication CC BY-NC 2.0. In response to both of these comments, I say, Just because I know the concepts and definitions doesnt mean I always put them to good use. D)Communication Theory E)orientation, The decline in efficiency that occurs when there is a shortage of the information that is necessary to operate effectively is called __________. Which model reflects the fact that we usually send and receive messages simultaneously? b. B)assimilation C)relationship D)Verbal fluency C)polychronic The third part of the definition we will unpack is ability to adapt to various contexts. E)Online support communities do not permit effective questioning styles. A)conflict Kiley tells Luke, "I wish you wouldn't leave your dishes in the sink." While you should feel free to read ahead to that chapter, you can also manage your anxiety by following some of the following tips. E)Substituting, Nonverbal behaviors that accompany and support spoken words are called __________. a. Account services wants to be able to present this campaign to the client in two days. How can you see this concept applying to your life? D)The laughing in the distance C)reflect the underlying meaning of the speaker's remarks A)Answering a "help wanted" advertisement True . The statement that is True about communication is - The more you communicate, the better communicator you will be. D)Diehard Most scholars now consider linguistic competence to be a part of communicative competence. B)Democratic Which of the following would indicate a lack of self competence? B)the degree to which a person identifies with a group D)First impressions are a way of stereotyping others and a means for controlling our environment. Not everyone has the same athletic, musical, or intellectual ability. Fear of speaking in public is detrimental and should be eliminated None of the above 2.-mail, blogging, Go ogle+, and Face book are all examples of communication. C)stereotyping Becoming a more mindful communicator has many benefits, including achieving communication goals, detecting deception, avoiding stereotypes, and reducing conflict. Which of the following observations of nonverbal behavior would suggest to her that the culture there is polychronic? In this instance, Will is __________. E)Both statements use evasive language. C)lecture Jon on the dangers of his exercise routine Dress professionally to enhance confidence. The speaker is goal-oriented and sender-focused to achieve an outcome.
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